Call center agent Houston Tx

Lorena Reyes

***** ******** **.

Houston TX *****

Contact: 832-***-****

Email: ad16qi@r.postjobfree.com

USA: TX/MEX/DC/MD

Experience:

Quan Flowers Cleaning Service Houston, Tx 2020 to Aug 1, 2023 FT 12.50HR Owner: Mr. Flowers 843-***-****

I was responsible for keeping offices, homes, hotels or other public areas neat and organized. Also main duties include sweeping, mopping and vacuuming floors,dusting countertops, ceilings and furniture and sanitizing bathrooms, kitchens or other public areas. Coordinating with other Cleaners to keep your business clean. Cleaning spills, broken glass and other messes up as quickly as possible. Performing maintenance activities related to cleaning (e.g. maintaining cleaning machinery) Refilling supplies, such as toilet paper and paper towels ordering new cleaning supplies as needed

Comcast Customer Service Rep Houston TX from 2010-2020 WG 15.50HR Contact: Rick 800-***-****

Provide comprehensive sales consultation to customers in related functional areas. Assist customers With questions and answers in reference to inquiries regarding accounts, billing and general services request. Inform customers with the understanding of Comcast's updated and new technology suitable for customer's needs. Provide expert technical advice and guidance, conduct demo presentations to clients for a better understanding of equipment and its functions. Identify and resolve any issues With new or existing accounts. Exceed daily and monthly sales

quotas.

Compaq Computer help desk agent Houston TX 2007 to 2010 14.00HR Contact: Mr. Walker 212-***-****

Provided technical assistance to a fast pace call center customers always came first it was very rare that i didn't come up with a resolution and also i was a true believer in being a teamplayer always made sure my coworkers were involved in how we could make every call a success story we would share new ideas new fixes that would work faster than the others and it works .Worked with hardware and software applications. Our main duties were to answer calls and listen carefully to the problem and troubleshoot and diagnose different issues. Maintain a work log of job tickets and maintenance tasks. Forward daily inspections to prevent or solve system malfunctions. Stay updated on new developments in, and analyze reviews of, computing technologies. Supervise the logging of network conditions and requirements

Education

Houston Community Center GED

DSU TECHNICAL SCHOOL - BASICS MICROS0FT WORD, EXCEL, ECT CUSTOMER SERVICE, TECHNICAL SUPPORT, UPGRADE SOFTWARE, WE WERE TAUGHT HOW TO FIX COMPUTERS FROM THE HARDWARE TO SOFTWARE AT THE SAME TIME HOW TO HANDLE CUSTOMERS .

Contact this candidate