April ****- Present

Apr ****- Feb ****

Miguel Castro

*** * **** ***

323-***-**** • ad16pf@r.postjobfree.com

Objective

Professionally licensed driver with more than 15 years experience driving. Class C CDL delivery driver. Strong familiarity with coordinating large delivery loads. In-depth knowledge of charting out the best routes. Ability to deal with customers in a pleasant, friendly, and professional manner. Work Experience

Personal Shopper & Driver

InstaCart, Los Angeles Ca.

Helping customers make the best possible purchases by providing advice, guidance, and excellent customer service.

Supporting customers with placing orders and making payments via the phone, online, or in person.

Responding promptly and effectively to customers' complaints and requests.

Advising customers on suitable substitutes for dated, discontinued, or unavailable products.

Reporting customer issues, supply shortages, and inferior products to Management immediately.

Engaging with customers and ensuring any special instructions are followed.

Ensuring that orders are accurately selected, scanned, and packed. Assisting with order collection, packaging, loading, and payment, where required.

Keeping track of product offerings and availability. Collaborating with store departments to ensure efficient service delivery. Delivery driver

Amazon Flex

Loading items and/or packages from Amazon’s warehouse or production environment

Ensuring that items are delivered to the various locations of Amazon customers in a safe and timely manner

Reviewing orders before and after they are delivered to ensure they are complete, charges are correct, and the customer is satisfied Oct 2020 – Jan 2021

June 2001 – May 2020

Jun 2021

Scanning the QR code of all the items to be delivered before they are loaded up

Accepting payments for delivered items when required Complying strictly with all transportation laws, guidelines, and/or regulations and ensuring that a safe driving record is maintained Strictly adhering to assigned routes and following time schedules Preparing reports and other documents that are related to delivery. PVD

UPS

Maintain professional and courteous relationship with customers to ensure complete customer satisfaction.

Mastered 70-80 delivery routes in order to be able to assist when shortage of drivers.

Obey traffic laws and follow established traffic and transportation procedures and currently maintain 4 years of safe driving. Deliver customer packages within a timely fashion. Extensive knowledge of area allows for assistance to dispatch manager with add/cuts.

Delivery driver

EastCo Powder Coating

Applied knowledge of commercial driving regulations and area roads. Secured cargo for transport, using ropes, blocks, chain, binders and covers. Maintained truck log, according to state and federal regulations. Performed basic vehicle maintenance tasks such as adding oil, fuel and radiator fluid and performing minor repairs.

References

Available upon request

Education

Five keys

High School diploma

Languages

English proficiency

Spanish Proficiency

Contact this candidate