Customer Service Sales Associate
Resume:
GARY
RICHARDSON
Management/Customer Service and Sales Associate
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B.A. BUSINESS ECONOMICS
University of California Santa Barbara
WORK EXPERIENCE
The Men’s Wearhouse Management/Store Lead
November 2004
Educated and trained staff to equip with knowledge about products, customer service, sales, and store policies.
Supervised daily operations by directing customer service, inventory and sales operations.
Supervised associates by providing directions and instructions for stocking, receiving deliveries; as well as, maximizing sales.
Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Answered product questions and assisted customers in selection and checkout.
Answered questions about policies and addressed customer concerns.
SKILLS
Sales expertise, Team Leadership, Store Operations, Business Operations, Customer Service Excellence, Operations Management, Store Openings and Closings.
SUMMARY
Results oriented professional with experience in Retail Management, Business Operations, Store Operations, Team Experience, and guaranteed world class Customer Experience.
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