Customer Service
Resume:
Dwight Turner
Las Vegas, NV **129
Dwight Turner
***** ***** ** *** *****, NV 89129
262-***-**** *******@*****.***
Skills & Qualifications
• Managerial experience
• Great customer service
• Works well with others
• Receiving skills: logging invoices and checking in products
• Experienced and capable of working in a diverse workforce
• Responsible/reliable
• Ability to work with minimal supervision
• Computer knowledge includes: Microsoft Word, Excel, Outlook
• Experience working in a fast-paced, stressful environment
• Detail oriented
• Problem solver
Education
1994-1998 Washington Park High School Racine, WI
High School Diploma
1998-1999 University Wisconsin-Parkside Racine, WI Major: Undecided
Work Experience
2005-2023 Assistant Supervisor Outpost Natural Foods Milwaukee, WI Took phone calls and answered questions in person. Assisted customers in locating items. Stocked incoming deliveries, any sale items, bunkers, and endcaps. Signed off on invoices, ensuring that what was delivered, was received. Substituted in receiving during absences. Assisted in 5 sub departments. Maintained stock levels and managed employees. Acted in place of the department manager: writing the schedule, disciplining, motivating staff, and kept morale up. Was in charge of planning displays, casestacks, bunkers, and endcaps. Occasionally delivered groceries. Trained new and existing employees.
1999-2005 Pick n Save Racine, WI
Dairy/Frozen Department: greeted customers and assisted in anyway. Stocked incoming deliveries, sale items, bunkers, or endcaps. Was in charge of ordering incoming deliveries, counting inventory every 3 months, and deciding on how much product to order for upcoming sales. Faced and rotated daily while cleaning. Assisted with bagging and fetching carts when necessary. 1998-1999 (Seasonal) Racine Unified School District Racine, WI Assisted custodian engineers in maintaining buildings for the upcoming school year. Duties included: cleaning restrooms, desks, floors, gymnasiums, etc. 1998 (Seasonal) United States Post Office Racine, WI Worked on a conveyor belt, distributing mail to the proper locations. Dwight Turner
10524 Gusty Court
Las Vegas, NV 89129
April 12, 2023
To whom it may concern,
I am writing to express my interest in the customer service representative position with your company. I have worked in customer service for over 23 years and believe that I could be an asset to your team. I have attached my resume showing my work experience and qualifications. From this information you can see that I have extensive knowledge and will go through great bounds for your company and its customers. I look forward to speaking with you soon. If you have any questions or concerns, please don’t hesitate to call or email. I can be reached at 262- 989-8899.
Thank you for your time and consideration.
Sincerely,
Dwight L. Turner
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