FRANCISCO ONTIVEROS

**** ******* *** **

Phone: 915-***-****

E-mail:ad16lf@r.postjobfree.com

Objective

Provide proficient and professional customer service to customers. Also provide solutions to meet deadlines to complete projects in a timely manner.

Education

January,2007-December,2007 Park University El Paso, TX

January,2006-December,2006 El Paso Community College El Paso, TX

Experience

December,2017-July,2023 Interstate Batteries El Paso, TX

Warehouse Manager

●Conducted weekly and monthly inventories.

●Provided customer service both in person and by phone.

●Overlooked employees to make sure daily route orders are complete and delivered on a time.

●Assured that all routine duties are done in the warehouse, to include battery installations and proper stock order distribution and storage.

August,2008-July,2017 El Paso Independent School District Bowie HS El Paso, TX

Bookroom Clerk

●Performed physical distribution and collection of textbooks.

●Kept accurate inventory of textbooks, instructional aides and supplies.

●Shipped received and distributed all supplies to faculty and staff.

●Performed other duties as assigned by the principal.

August,2004-July,2008 El Paso Independent School District Nolan Richardson MS/El Paso HS El Paso, TX

Paraprofessional Special Ed

●Created a classroom environment conducive to learning and appropriate to the physical, social, and emotional development of students.

●Worked one on one with non-verbal autistic student.

●Presented the subject matter according to guidelines established by Texas Education Agency. Board policies, and administrative regulations.

●Planned and used appropriate instructional and learning strategies, activities, materials, and equipment that reflect the understanding of the learning styles and needs of the student.

●Worked with other members of the staff to determine instructional goals, objectives, and methods in accordance with district requirements.

●Maintained positive and cooperative working relationships with colleagues and others in the conduct of district business and demonstrates teamwork in daily activities.

September,1996-May,2004 Bank of America Phoenix, AZ-El Paso, TX

Central Bill Account/Teller

Assisted point of contacts from the various Government Agencies with payment research for electronic payments to accounts in collections.

Created spreadsheet to help reconcile accounts to help pay off any debts pending.

Used effective resolution techniques to bring accounts to current.

Provided customer service to customers by cashing checks and making both cash and check deposits to their accounts.

Printing money orders

Crossed sell products such as money market accounts and investment products

References

Upon request.

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