Sala Covington

Kansas City, MO *****

ad16e7@r.postjobfree.com

+1-817-***-****

To obtain a position as a team player in a people oriented organization where I can maximize my customer service experience in a challenging environment to achieve cooperate goals. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Packer

American Eagle Outfitters Focus Workforce - Ottawa, KS June 2021 to Present

• Over five years of experience of working on the assembly line in different capacities

• Excellent knowledge of general warehouse arrangement, item recognition codes

• Prepared product for shipment by packing items according to order sheet.

• Consistently met production standards by accurately completing product orders.

• Maintained proper stock levels on a line

• Achieve company goals by supporting production workers

• Inspected finished products for quality and adherence to customer's specifications.

• Maintain a clean, neat and orderly work area

Assistant Manager

Dollar Tree - Fort Worth, TX

June 2021 to February 2022

• Experience in managing sales in a retail based environment

• Thorough knowledge of safety control policies and procedures

• Deep knowledge of cash handling in facility.

• Remarkable ability to resolve issues and make decisions

• Outstanding ability to maintain good communication with public

• Oversaw day to day store operations

• Opened and closed store

• Made bank deposits, cash handling at the end of the night.

• Trained new employees on customer service and cash handling. Sortation Associate

Amazon DCM2 - Kansas City, MO

November 2020 to April 2021

• An Amazon sortation associate has the responsibility of succeeding in a fast-paced warehouse environment that involves working with and around moving machinery, bringing

• An Amazon sortation associate stands in one place for extended periods of time, walking a good distance around the facility and sorting packages such as envelopes and pallets based on size and destination.

• It is the job of an Amazon sortation associate to build pallets, wrap pallets, transport pallets with a pallet jack, and sort packages and pallets.

• Amazon sortation associates palletize cases at sortation by taking cases off conveyor, scanning, and placing on pallets.

• Responsible for operating carts, hand trucks, dollies, and other moving equipment to move large quantities of merchandise.

• The sortation associate moves packages from pallets to assigned scan location, inspects packaging for defects and damages, follows company safety guidelines, and Keeps the warehouse clean and organized.

• Amazon sortation associates unload cases from container trailer onto the mobile conveyor and move in a sideways, circular motion several times in a row. Checkpoint Security/ Shuttle Driver

Inter-Rail Transportation - Kansas City, KS

October 2018 to November 2020

• Maintained daily log of activity within facility checking truck's in and out.

• Greeted vendors and visitors at arrival

• Performed inspections of guests as necessary

• Effectively worked as a team member with other drivers to ensure a successful transportation schedule.

• Maintained vehicles in excellent condition by re-fueling and cleaning.

• Observed all city street and highway driving regulations and safety rules while transporting new vehicles from one yard to the other.

• Conducted daily Pre Trip vehicle safety and inventory control over vehicles in the yard.

• Being responsible for following all traffic and company regulations. Order Puller/Walkie Rider Operator

Pure Fishing - Kansas City, MO

May 2017 to June 2018

Highly trained Order Picker who obtains all stock in a timely manner. Adept in handling basic warehouse maintenance duties and staging pallets in the appropriate bays. Looking for a similar role within a well- established company.

Talented and focused individual with more than 16 years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for an Order Picker position with a top-notch organization. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills Order Puller

Pure Fishing - Kansas City, MO

May 2017 to June 2018

Highly trained Order Picker who obtains all stock in a timely manner. Adept in handling basic warehouse maintenance duties and staging pallets in the appropriate bays. Looking for a similar role within a well- established company.

Talented and focused individual with more than 16 years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for an Order Picker position with a top-notch organization. Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills UPS- Small Sorter

UPS - Lenexa, KS

January 2008 to June 2016

• Knowledge of discerning numbers in order to scan packages appropriately

• Adept at utilizing hand-to-surface methods of package handling.

• Physically able to sort small packages from 1lb-20lbs at 1200 pph (packages per hour).

• Willing to work a flexible schedule

• Ability to multitask package handling and communicate the computer system with other employees.

• Proven record of working in a safe manner and determining appropriate conveyor belt systems. Customer Service Representative

Advance America Payday Loan - Lawrence, KS

January 2010 to July 2011

• A clear and confident telephone manner.

• Ability to communicate effectively with a wide range of customers.

• Extremely productive in a high volume, high stress environment.

• Self-starter with a can do attitude.

• Responsible for managing a cash drawers, deposits, and loans for Advance America.

• Solved billing problems and handled customer inquiries and complaints.

• Dealing with customers face to face.

UPS-International Auditor

UPS - Kansas City, KS

January 2003 to March 2008

• Reviewed and prepared proper paperwork for boxes to leave the country.

• Utilized typing, ten key, and data entry skills to gather and input information into the computer.

• Lifting, and loading boxes into a trailer ranging from 1lb up to 70lbs.

• Assessed the effectiveness and efficiency of packages to leave the US to travel to different countries to ensure on time delivery.

Trainer/Team Lead-UPS

Bossler Hix Personnel-Temporary Work - Prairie Village, KS October 2000 to January 2003

• Monitored and observed new employees on the training received.

• Prepared proper paperwork to certify that employees were properly trained.

• Modified and updated training material for new employees.

• Ensured new employees were trained and met all qualifications for doing the job properly.

• Provided and supplied hands on training on every aspect of the job.

• Obtain proper feedback for on job training.

Education

High school diploma in Business Management Human Resource Management University of Phoenix - Phoenix, AZ

January 2007 to May 2008

Skills

• Microsoft Office (10+ years)

• Ten key by touch (10+ years)

• Security (2 years)

• Word (10+ years)

• Organizational Skills (10+ years)

• Customer Service (10+ years)

• Human Resources (10+ years)

• Typing (10+ years)

• Order Picking (10+ years)

• Load & Unload (10+ years)

• Packaging (10+ years)

• Shipping & Receiving (10+ years)

• Pallet Jack (3 years)

• Warehouse Experience (10+ years)

• Order Picker (10+ years)

• Freight Experience (10+ years)

• Forklift

• RF Scanner (10+ years)

• Inventory Control (10+ years)

• Machining

Certifications and Licenses

Walkie Rider certification

September 2017 to Present

Trained and Certified on Raymond Walkie Rider

Driver's License

October 2018 to October 2022

Forklift Certification

Assessments

Customer focus & orientation — Proficient

January 2023

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Proficient

January 2023

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Special Skills:

• Can execute a task within a short time and a fast learner

• Mortgage Broker/Loan Processor.

• Completed managerial training class consists of (Scheduling, Sales, and Human Resource)

• Experienced with computers (Microsoft Word 98 & 2000, 2013, Excel, and Power Point Software).

• Cash management skills.

Contact this candidate