Customer Service Assistant
Resume:
Darnetta Smith
Cosmetologist
Douglasville, GA **134
***************@*****.***
I AM APPLYING FOR A POSITION WITHIN YOUR COMPANY THAT WILL ALLOW ME TO CONTRIBUTE MY DIVERSE SKILLS AND ENTHUSIASM TO BECOME A DEDICATED PROFESSIONAL FOR MY EMPLOYER.
Work Experience
Customer Service/ Lead
Metro by T-Mobile - Douglasville, GA
January 2019 to November 2019
Cosmetologist
Bini Threading Lounge
November 2016 to July 2019
*Shampoo, Men & Women Cuts
*Eyebrow Waxing also Lashes
Customer Service
T.J Maxx - Birmingham, AL
November 2013 to October 2016
Customer Service Manager
*Assisted with different departments
Customer Service Assistant
Sitel - Birmingham, AL
February 2012 to October 2013
* Answering multiple phone lines.
* Assisted with other departments as needed.
Customer Service/Payroll Specialist
Brown Construction - Birmingham, AL
November 2010 to February 2012
* Assisted customers with scheduling on site construction repairs.
* Scheduling in-home services via online interface
* Answer telephone inquires from customers and vendors regarding the status of accounts and other service issues.
* Assisted with employee payroll reporting, company financing options and register operations.
Customer Service Assistant
JC Penny Department Store - Birmingham, AL
January 2009 to November 2010
* Assisted customers as they enter and via phone for in-store and online orders.
* Perform filing, data management, drafting and editing short office memos.
* Assisted with all other office administrative duties. Office Assistant
Birmingham Race Course Birmingham, Al
registrar at the beginning and end of shift
Hands
September 2005 to December 2008
on experience in accepting payments from customers and give change and receipts.
* Highly skilled in using scanners, cash registrars, and calculators to calculate the price of items that customers buy.
* Proven record of using the right process for cash, credit cards, or other type of payments.
* In-depth knowledge of handling also understanding the counting of money in the registrar at the beginning and end of shift.
Education
Bachelor of Arts in English in English
Virginia College Birmingham
May 2006
Skills
• Budget
• Ipad
• Linux
• Mac
• Cosmetology (3 years)
• Colorist
• Hairstylist
Contact this candidate