Data Entry Customer Service

SHERRISSE ANDREWS

Houston, Texas ***** 409-***-**** **********@*****.***

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Data entry, Customer Service repersentitive,

Certified Nurse Assistant, Bank Teller, Cleaning

Services, Retail, File Clerk, Front Desk Clerk

Data Entry/Certified Nurse Aide, 08/2022 - 09/2023 Loyal Source Government Services – Brownsville TX

Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Bank Teller, 05/2021 - 07/2022

Wells Fargo – Orange Texas

Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.

Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.

Front Desk Receptionist/ CNA, 08/2019 - 04/2021

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Riceland Healthcare and Rehabilitation Center – Winnie Texas Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Provided clerical support to company employees by copying, faxing, and filing documents. Confirmed appointments, communicated with clients, and updated client records. Telemarketing Sales Representative, 02/2018 - 06/2019 Focus Services Inc. – Beaumont Texas

Explained product prices and packages as well as answered questions and addressed concerns of customers.

Answered inbound telephone calls from interested customers to persuasively discuss offerings. Followed up with customers to solicit further sales. Cleaning Professional, 05/2017 - 01/2018

Sanserve Cleaning Services – Beaumont Texas

Used time management and efficient cleaning methods to meet deadlines. Worked alongside other cleaners to complete jobs in corporate office buildings. Organized and used industrial cleaning products following strict safety procedures. Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols. Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash. Diploma with Honors : General Studies, 11/2005

Continental Academy - Miramar Florida

CNA - Certified Nurse Assistant

EDUCATION

CERTIFICATIONS

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