Reece Michael Chang

Energetic, social, and personable team player with a B.A. in Environmental

Studies from the University of San Diego. Seeking opportunities to use experience in data analysis and processing to further expand knowledge and skills.

Contact

3476 Armstrong Street

San Diego, CA 92111

Mobile: 650-***-****

ad1663@r.postjobfree.com

EXPERIENCE

Shift Supervisor Better Buzz Coffee, San Diego, CA March 2023 – Present

• Manage shift by coordinating and training employees on food preparation and customer service.

• Fulfill customer requests with coffee, beverages, and food products to meet daily and weekly revenue goals.

• Maintain high standards of customer service and restaurant standards in a fast-paced operation.

• Address customer complaints, maintenance problems, and money deposits while following safe and secure procedures.

Barista

• Greeted guests in a customer-friendly manner and recommended daily products to meet revenue goals.

• Operated POS system to itemize and complete customer orders.

• Prepared coffee, food, and other beverage orders to fulfill customer requests.

Senior Research Project University of San Diego, San Diego, CA September 2021 – May 2022

• Managed 12 semesters worth of previously recorded sample data.

• Conducted and addressed hypotheses while evaluating key data points in visual aids (graphs, figures, tables, etc.) on Microsoft Excel.

• Analyzed the primary works of other key authors during that same time period to look for parallels with topics.

• Prepared findings in a PowerPoint presentation and presented to school department including students, faculty, and staff. Barista & Server Portside Pier Coffee & Gelato, San Diego, CA Shift Lead Café La Tartine, Redwood City, CA

February 2018 - August 2021 - December 2022

• Delivered exceptional customer service to ensure customer satisfaction.

• Executed on café service standards including safety and cleanliness.

• Coached team members and train new staff.

• Certification in sanitation and environmental health regulations. Warehouse Associate Foley Electric Inc., Redwood City, CA June 2017 - August 2017 (Summer Temp)

• Worked independently to maintain and organize warehouse and equipment, keeping area free of obstructions and maintaining a safe environment.

• Strategically planned incoming and outgoing of electrical equipment, tools, and logistics.

SKILLS

Leadership

Customer Service

Collaboration

Project Management

Microsoft Office Suite

Problem Solving

Adaptability

Spanish (intermediate)

Google Docs

VOLUNTEER

Pre-Orientation Leader, USD

Club Frisbee Team Captain, USD

Youth Group Leader,

St. Pius

HOBBIES & INTERESTS

Club Ultimate Frisbee

Photography

EDUCATION

University of San Diego

San Diego, CA

Graduated: May 2022

B.A. Environmental Studies

(Completed Sedimentary

Research Project through data

analytics)

CERTIFICATION

Food Handler Certification

Reece Michael Chang (Resume)

Administrative Clerk Crown Bookkeeping & Payroll Services Redwood City, CA

January 2016 - January 2017

• Responsible for performing routine clerical duties including filing, answering phones, bank deposits and standard administrative support. References available upon request

Contact this candidate