Nachhattar Kaur

**** - * *** **

Edmonton, T*X-*G6

ad1652@r.postjobfree.com

437-***-****

Overview

Dedicated and security-oriented professional with strong communication, problem solving and customer service skills. Seeking a security role to apply my abilities in security monitoring, access control, emergency response and risk assessment to ensure safety and security in various environments.

Work experience

Asset protection associate - Walmart- Brampton, ON 2022-2023

• Reviewed CCTV footage to obtain evidence of theft

• Mitigated risk and oversaw internal and external shoplifter apprehension and detention

• Participated in securing program special projects to aid division with better practice delivery

• Maintained store compliance with physical security to protect assets Customer Service Representative - Real Canadian Superstore, ON Oct 2022- Nov 2023

• Assist with resolution of Customer Service concerns professionally and effectively

• Deal with customers, identified concerns and solved

• Processing cash/credit/debit purchases at register using a Point of Sale (POS) system

• Ensure customer problems are handled appropriately, escalating issues when necessary Education

Bachelor of Science 2019-2022

From Punjab University Chandigarh, India

Skills & Certifications

Holds a valid Alberta security license.

CPR/AED/First-Aid Certificate

WHIMS Certificate

Report writing abilities.

Loss prevention background

Bilingual (English, Hindi and Punjabi)

Flexible schedule

Customer service

REFERENCES AVAILABLE UPON REQUEST