Operations Manager Resident

MENSUR VELOVIC

**-** ***** ****** *********, NY *1385 347-***-**** ******.*******@***.***

OBJECTIVE

Seeking a career as a resident manager in order to further apply my skills, experience and knowledge in the building industry.

EXPERIENCE

PLANNED COMPANIES BROOKLYN, NY

OPERATIONS MANAGER 9/2019 - PRESENT

Manager for over 50 employees. Managing 40+ accounts consisting of residential and commercial buildings, completing bi-weekly inspections, payroll on a weekly basis. Hire, fire, terminate and suspend employees.

PLANNED COMPANIES BROOKLYN, NY

REGIONAL SUPERVISOR 3/2019 - 9/2019

Supervised small office spaces as well as 35+ employees. Completed bi-weekly inspections.

PART TIME SUPERINTENDENT Queens, NY

1918-1922 Grove Street Ridgewood NY

Cleaning and maintaining of an 18-family rental building. Making sure trash & recycling are taken out 2 days a week. Responding to any leaks or any emergencies a tenant might be dealing with. Painting/cleaning of apartments after a move out/in.

HALSTEAD MANAGEMENT BROOKLYN, NY

Handyman 1/2018 - 3/2019

Regularly perform maintenance jobs and repairs. Fill gaps and provide painting services for building/apartment turnover. Perform electrical & plumbing work. Try to finish all work orders during the day in a timely manner.

MAXWELL-KATES NEW YORK, NY

CONCIERGE 9/2016 - 1/2018

Greeted tenants of a building of over 100 units. Gave out packages, dry cleaning and any other items that were delivered on a daily basis. Informed tenants if they had any guests on intercom.

HALSTEAD MANAGEMENT BROOKLYN, NY

CONCIERGE 6/2015 - 9/2016

Worked as a relief for about a year. Greeted tenants in a building of 250 units. Gave out packages, dry cleaning and any other items delivered. Used Building Link to log in any deliveries and outgoing items. Used Building Link to log in any work orders the handyman or super requested.

EDUCATION

QUEENS COLLEGE QUEENS, NY

BACHELOR OF BUSINESS ADMINISTRATION 1/2017-1/2020

Finance Major

BOROUGH OF MANHATTAN COMMUNITY COLLEGE NEW YORK, NY

ASSOCIATES DEGREE 08-/2014 - 1/2017

3.5 GPA throughout college

Majored in Corporate Finance

SKILLS & CERTIFICATIONS

Excellent communication skills

Proficient in Microsoft Office

HVAC, Plumbing and Electrical experience

Painting, plastering and compound

S12 & S13 Licenses

Currently working on my P99 License

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