Jayne Cook

ad15z0@r.postjobfree.com Cell –980-***-****

ad15z0@r.postjobfree.com

Career Summary

Experienced accountant in areas of Revenue & Derivatives, Revenue Service Controls and Reporting, Duke Engineering and Services, Customer Billing, and General Accounting

Exposure to areas of Law, Tax, and external Government Affairs

Prepare thorough and accurate technical and business management reports, effective correspondence, accurate documentation, and well-maintained record keeping

Enjoy the challenges of new work experiences to broaden my knowledge and expertise

Profile & Summary of Qualifications

Working knowledge of PeopleSoft, CBIS-Carolinas, CMS-Midwest, Deski, Lodestar, eMax

Effective problem solving and analytical skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Investigative mind, detail driven, flexible, and multi-task oriented

Energetic, self motivated, and accountable

Customer and employee focused

Experienced and confident interacting with various levels of personnel, external auditors, and external parties.

Lead over Storm Duty controls for Crew 14.

Professional Experience

DUKE ENERGY Senior Accounting Analyst – Wholesale Accounting & Joint Owner Accounting May 2013 – Present

Assist internal and external auditors with inquires, providing supporting documentation

Collaborated with Sarbanes Oxley to implement controls for large transmission billing.

Responsible for reconciling Duke Energy Carolinas and Duke Energy Progress financials each month.

Prepare billing and accounting for DEC and DEP transmission service

Maintains a working relationship with internal and external customers

Facilitate Accounts Payable process, involves setting up vendors for Wholesale Accounting Group and ensure payment is made in a timely manner.

Maintain a working relationship with third party customers to reconcile billing data throughout the month and answer customer inquiries.

Prepare and review monthly Peoplesoft journal entries

Resolving Customer Service-related matters that arise in a timely and competent manner

Prepare FERC (Federal Energy Regulatory Commission) reports for Duke Energy Progress

Experience with regulated and non-regulated business units

DUKE ENERGY Senior Accounting Assistant - Miscellaneous Receivables January 2011 – April 2013

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Daily posting and reconciling of Wire transfer payments and lockbox payments for all of Duke jurisdictions

Facilitate Accounts Payable process, involves setting up vendors for Wholesale Accounting Group

Maintain updates for various agency systems, including Dun & Bradstreet (Credit Reporting for Corporate Duke Energy) and System for Award Management (SAM)

Prepare and input monthly Peoplesoft journal entries

Resolving Customer Service related matters that arise in a timely and competent manner

Reconciled General Ledger accounts (e.g.) Liability, Receivables, Payables, Expense

Experience with regulated and non-regulated business units

Resolved disputed customer inquires and adjusted billing invoices as needed in Peoplesoft.

Worked closely with internal and external customers

DUKE ENERGY Senior Accounting Assistant - Revenue Services/Customer Billing June 2009 – December 2010

Responsible for bank account(s) reconciliations with monthly transactions exceeding $300 million

Reconciled Co-Generation balance sheet activity

Responsible for understanding customer rates for NC/SC, including daily verification of rates and rate changes to ensure accurate billing practices

Responsible for updating Billing and Meter Reading Schedule to ensure timely billing of 2.8 million customers

As central point of contact and subject matter expert provided information to auditors, internal departments, and internal/external customers

Quarterly preparation of FERC forms for Special Billed customers

Ensured the accuracy of monthly management reports that support business needs (Daily Sales Outstanding, Charge Off, Revenue Loss, and Cash Error Queue)

Responsible for the daily reconciliation of EFT’s (electronic fund transfer) ensuring the accuracy of payments and the timeliness of payment posting. Assisted customers with the initial EFT set up to ensure accurate and timely payment processing from the customer, the bank, and Duke Energy

Analyzed customer billing Irregularities and summarize findings to management

Responsible for ensuring the monthly balancing of the Operating Revenue Report to the General Ledger for Duke Energy

Responsible for the accuracy of billing for large customers, Transmission, Resale-schedule 10, Purchased Power, Parallel Generation, and Hourly-Pricing customers

Developed and maintained one-on-one relationships with the large customer contacts, interacted with Metering Department for specific Special Rates, conducted research and various customer issues, and handled multiple and varied tasks that required working together with Account Managers

Professional Development

Leadership Development Network – Communications Committee – attend meetings and write up company distributed communications in regard to events being held

Proficient in Microsoft Office Applications, Business Objects, CAPS Online. Oracle Utilities Billing, PeopleSoft.

Training topics include Cultural Diversity, Code of Business Ethics, Duke Energy Safety Culture, Improving Personal Communication Skills, Gray Matters, Sexual Harassment, Data Privacy, Information Security Awareness, E-mail Standard, Business Records Purge & Pitch, Charlotte Emergency Evacuation and Response, Detail Accounting, Core Journal Entry, Monetary Adjustments

Community Services

American Heart Association – participate in walk and securing donations for organization

Mecklenburg Board of Elections – Chief Judge from 2000 to 2022.

Charlotte Mecklenburg School system – volunteer

Education

Central Piedmont Community College, 1990

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