Project Manager Program Management
Resume:
NICHOLAS J. CONTE
MBA, PMP, PMI ACP, CSM, CSP
** ******** ******, ********, ** 29910
*******@*****.***
PROGRAM MANAGEMENT PROFESSIONAL
Hardworking and results oriented senior management professional with extensive experience in managing multimillion dollar capital budgets, departments and programs. Proven track record of supervising and mentoring both direct and indirect reports, as well as coordinating diverse teams located around the globe using Waterfall, Agile and Scrum approaches. Continual successes with turning around complex, in trouble, projects to deliver them on time and on or under budget while conforming to high level corporate and compliance standards. Exceptional communicator with strong negotiation and problem resolution skills. Numerous certifications: ScrumMaster, Scrum Professional, PMP and PMI ACP. AREAS OF EXPERTISE
Capital Management Budgeting and Cost Control Web Development Online Editorial Publishing Online Market Data Delivery HR Systems Infrastructure Buildouts and
Upgrades
ICD10 Commerce Systems
Production Systems Problem
Remediation
Medical Authorization
Determination Processes
International Business &
Outsourcing
Database and Software
Conversions
Business Continuity and
Disaster Recovery Planning
Distributed POS and Inventory
Systems Problem
Remediation
PMO Establishment and hiring PMO Standards and Process Creations, Refinements and
Reporting
PMO Supervision and
Mentoring
Infrastructure Buildouts and
Upgrades
Database and Networking
Configurations
Executive Level Presentations
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PROFESSIONAL EXPERIENCE
SENIOR PROJECT MANAGER CONSULTANT: 2015 2016 (6 month C2C) Daugherty Business Solutions, Atlanta, GA
Worked for a Fortune 200 Company with revenue over 15 billion to produce an assessment of their disaster recovery capability and shortfalls. Also lead the creation of an on shore/off shore performance tuning and problem remediation team to identify and correct production issues. IT PROJECT MANAGER – PMO LEAD: 2013– 2015
CareCore National, LLC, Bluffton SC
Hired to establish PMI and Agile methodologies and accepted practices into the high growth industry within which CareCore National is currently one of the the market leaders and innovators. Ran the IT development and implementation program for establishing a brand new market segment for the business around Muscular Skeletal Management for health plan determinations. Successfully delivered on a brand new product offering doing patient outreaches and scheduling for critical screenings (ex: Mammograms).
Lead a critical SWAT team effort to stabilize our failing production environment through a series of upgrades and software changes – highest impact changes were hardware memory increases, SQL server upgrades and stored procedure tunings. All enhancements were done in Dev, Integration and then Production after extensive testing.
Program managed the outsourcing of our Mailroom operation to handle the rapid volume increase in our mailings as well as to mitigate the risk of our end of life print shop hardware. On boarded, orientated, and enforced compliance testing for thirty three consultants necessary to handle our rapid growth.
Also, as part of establishing the IT PMO, I hired, supervised and mentored six PMs and five BAs. Establishing and enforcing project best practices and executive reporting for the newly formed PMO.
SENIOR INTERNAL CONSULTANT:2000 – 2012 (Senior Management Staff) Dow Jones & Company, Inc., Princeton, NJ
Successfully lead a multitude of major financial and web based projects and controlled associated budgets ranging from $800,000 to $20 million. Managed consultant project managers, business analysts, IT Managers, QA Staff and developers. Responsible for numerous Wall Street Journal internet projects, including successful delivery of a new Market Data Center for WSJ digital products such as WSJ.com and Barrons.com, Creation of a new German language WSJ.com website providing the foundation for other in language products, Rolled out a new online editorial publishing system for WSJ.com, Barrons.com, SmartMoney.com, and New York Post Print. Also managed and delivered full redesigns of WSJ.com and SmartMoney.com. In addition, delivered a new registration, product marketing, and billing subsystem for WSJ.com Employed at Dow Jones from 1993 to 2012 other positions included: ASSISTANT MGR, HRIS DEVELOPMENT & MAINTENANCE: 1996 – 2000 HRIS DEVELOPMENT SUPERVISOR:1994 – 1996
HRIS ANALYST: 1993 – 1994
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PROFESSIONAL DEVELOPMENT
Project Management Institute, Upper Darby, PA
PMI Agile Certified Practitioner (PMI ACP) 2015 to Present Project Management Professional Certification (PMP) 2001 to Present Agile Infusion, LLC, Princeton, NJ
Certified Scrum Professional (CSP) 2009 to Present Certified ScrumMaster (CSM) 2007 to Present
The George Washington University School of Business and Public Management, Princeton, NJ Advanced Masters Certificate in Project Management 2005 Masters Certificate in Project Management 2000
EDUCATION
Rutgers Graduate School of Management Newark, NJ
Master of Business Administration (MBA) 1990
Skidmore College, Saratoga Springs, NY
Bachelor of Science (BS) 1986
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