Dennis Gartner *** Russell St

Spartanburg, SC

ad15tz@r.postjobfree.com

763-***-****

EXPERIENCE

Circle K Spartanburg SC—Store Manager

December2022 - November 2023

• Manage the store when on shift by making sure that all customer request were being taken care of,

• Monitor the team's progress of getting day to day assignments completed.

Verified store was compliant on pricing and all aspects of the day to day QuikTrip - Spartanburg, SC

December 2021 - August 2022

Manage the store when on shift by making sure that all customer request were being taken care of, • Monitor the teams progress of getting day to day assignments completed. Service Dispatch Supervisor Nilfisk Inc - Brooklyn Park, MN September 2010 to May 2021 Supervised and organized activities for the sales and service on National Accounts. Managed a team of 6-14 agents and conducted their reviews and ensured all where on Target to hit their monthly and yearly goals. Worked with the service managers and servicing partner dealers to verify they new all the objectives and to make sure the team was providing them with all the information needed to achieve company goals. Took a lead of the development and implementation of a new software for the customer service team. Tested the new software and created standard operating procedure for the staff to follow. Worked directly with the information technology team to review all defects with the software and advise them on what was needed to improve the software

Service Dispatch Supervisor, Nilfisk Inc, September 2010-May 2021

Brooklyn Park, MN

Supervised and organized activities for the sales and service on National Accounts. Managed a team of 6-14 agents and conducted their reviews and ensured all where on Target to hit their monthly and yearly goals. Worked with the service managers and servicing partner dealers to verify they new all the objectives and to make sure the team was providing them with all the information needed to achieve company goals. Took a lead of the development and implementation of a new software for the customer service team. Tested the new software and created standard operating procedure for the staff to follow. Worked directly with the information technology team to review all defects with the software and advise them on what was needed to improve the software

Mate Precision Tooling - Anoka, MN

Mate Precision Tooling - Anoka, MN June 1998 to June 2010 Established and maintained effective working

relationships with customers. Building there relationships to develop new business opportunities. Worked with lean manufacturing team completing several Kaizen's to help customer service and engineering teams to be more

efficient and accurate on their day to day tasks.

Simplified the pricing to help complete more and

accurate quotes for the customers. Worked directly with Companies and dealers in Europe and Asia making sure they got the information they needed in a timely manner.