Kara Sousa

To Whom It May Concern:

I am exceedingly interested in becoming a part of your team. Through much thought an reflection, I feel that I will be a beneficial associate. I have an overachiever work ethic, and the aptitude as well as the dedication to take all tasks head on. I make it a personal objective in my everyday life to be as positive and productive as possible at all times. I am very goal oriented, and determined to complete everything I initiate. I have enthusiastic communication skills, and work desirably well with others. I am disciplined and overly organized. I feel that my keen attention to detail will help be a great addition to your company, thus allowing us to continue to grow and prosper.

Thank you for your time and the opportunity. I look forward to meeting with you and proving my capabilities.

References:

Kay Larose - Supervisor

Phone number 901-***-****

Julie Wilson – Co Worker

Phone number 901-***-****

Brandon Rodell - Manager

Office Phone: 901-***-****

Sincerely,

Kara Sousa

Kara Sousa Resume

Objective:

To obtain full time employment, in any position where my skills and experience can assist the company with providing value, quality, and most importantly complete customer satisfaction .

Experiences:

August 2021 – January 2022

Contract Rate Entry Coordinator for Kuehne+Nagel

oUnderstand and process customer and carrier contracts

oEnter all necessary rates and accessorials in TMS

oTest all rates entered before releasing them

oAnswer any contract related questions

oEnsure rates and accessorials are entered and accurate in timely fashion

oCreate rate sheets to upload into system

February 2021 – June 2021

Intermodal Coordinator for Memphis City Cartage, LLC

oEnter all inbound and outbound loads into system

oSchedule all pickup and delivery appointments

oClose out all loads in the system

oAccept and schedule all EDI loads

oCommunicate with all company drivers

oClassify all documentation in system

December 2017 – May 2018

Intermodal Account Coordinator for Cornerstone Systems, Inc.

oDaily tracing of trucks and containers

oSchedule delivery appointments

oDispatch destination carriers

oCommunicate with carriers, customers, and railroads

oEnsure termination of empty equipment

oCost management

oManage multiple projects

oExcellent negotiation skills

oExcellent communication skills

oExperienced with fast paced environment and problem solving

August 2011 – to Promotion in December 2017

Credit and Collections Analyst for the Credit department at Cornerstone Systems, Inc.

oSecure payment information on invoices that have reached contracted terms from customers or their third party payment services

oSecure backup documentation for all shipments from delinquent vendors

oUpdate customer account information

oCorrect invoicing errors

oCommunicate effectively contents of customer contracts

oCompile account aging for customers or sales representative

In this position I have also acquired accounts payable, and documentation classification skills

Key invoices into system for payment

Verify invoice amount and flag invoice for payment

Identify and correctly classify transportation documents ( BOL, POD, ETC...)

August 2010 - to Promotion in 2011

Customer Service for the truck department at Cornerstone Systems, Inc.

oTrack and trace truck loads

oReport and record all information in McLeod and Excel

oNotify dispatchers of delays or any other problem

oUpdate customer websites

May 2005 - September2009

Cashier, Stocker, and Nutrition Department Second hand at Kroger.

oHelp customers find what they need

oCheck out customers

oOrder stock

oStock the shelves

oClean spills

oMake customers happy

Skills & Abilities:

Teaching / Tutoring

oThrough the work study program in college, I was chosen from a hand full of applicants to assist in teach GED classes to people of all ages to pay my tuition for school.

oHeavy experience in tutoring college algebra students.

Communications

oStrong in Microsoft word, Power Point, McLeod, Excel, and AS400

oVery well rounded people skills. I can talk to anyone, even when it comes to collecting debt from a customer, and still have them smiling at the end of the conversation.

oInteraction with customers and employees while working as a collections analyst, and in customer service.

oMotivate and helpful to friends, employees, and people in general. If I am given a task it will be completed same day

Education:

Associates Degree in the Art of Clinical Laboratory Science, obtained from Northwest Mississippi Community College in the year of 2010. Final GPA 3.36

High School Diploma from Olive Branch High School, obtained in the year of 2008.

Currently attending online classes at Northwest Community College for a Secondary Education Certification. GPA still at 3.36

Other Qualities and Details:

While taking 21 college credited hours, I also taught GED classes for 12 a week at the college, and work and Kroger for 21 to 30 hours a week.

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