Customer Service Account Manager

Ryann Tyler

Sr. Sales and Account Manager

480-***-****

ad15s9@r.postjobfree.com

OVERVIEW Fun, friendly and dedicated professional with a history of exceeding company expectations such as leading KPI’s and sales quotas. Proficient in cultivating professional relationships and adapting to the ever-changing environment that is business.

EXPERIENCE Nextiva 06/2015 - 09/2022 Sr. Mid-Market Account Executive

• Exceeding all key performance indicators including number of dials, talk time and sales quotas. Seek out customer pain points and determine specific product needs to eliminate said pain points. Manage customer accounts and up-sales.

• Promoted 3 times in 7 years

• Top 10 sales over 90% of the time

• Circle of Excellence recipient18 times for exceeding 150% of goal.

• Multiple commendations for excellent customer service. Safety

Services

Company

05/2012 - 06/2015 Sr. Sales Executive

• Exclusive product knowledge specialist for Canadian clients. Exceeded sales and customer service expectations.

Maintained working knowledge of ever-changing safety regulations for OSHA and OHS to recommend relevant safety products to existing customers.

• Exceeded all KPI’s month over month.

• Promoted to Sales Closer position within 6 months. EDUCATION University of Arizona

1998 - 2021 Bachelor of Arts in Multimedia

SKILLS Proficient in Excel, Salesforce and several CRM’s.

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