Albert John Flis, Jr.

***** ********* *****, ********* ****, CA 92234

760-***-**** ad15pi@r.postjobfree.com

Professional Summary: Strategically positioning organizations to achieve future challenges as an accomplished, established, and innovative IT Director and Manager with strong management skills. Displays a high degree of integrity, challenge, and drive through my experience in process improvement, automation, operational excellence, data center and infrastructure design and build out, budget management, cost reduction and consolidation, and effectively project delivery. Experience:

Amazon Web Services, Los Angeles and San Francisco, CA 2019 to Present IT Data Center Operations (DCO) Manager - Built and managed the first Local Zone Titan class data centers in Los Angeles, manage a full-service data center with 33,500 hosts in Hayward, CA. Manage a technical support staff of 21, responsible for data center operations, break fix, network infrastructure, troubleshooting, and project management.

Technical Deployment Manager - Hired and onboarded 62 Technical Deployment Engineers (TDE’s) that build Amazon Fresh Stores (AFS), Go, and 3rd party Just Walk Out (JWO) Stores. Bar Raiser for 2 years and completed 304 interviews. Mentored five independent contributors (IC) through the Managers in Training Program (MIT). Completed the build of 38 AFS, Go, and 3p Stores in the California. Small Business Owner (Hawaii & California) 2007 to 2019 Consulting - Installation of small office networks, desktop installation, support, training, documentation, system backup, and disaster recovery planning. Operated a small 10-acre Goat Farm in Ookala, HI (Big Island). Raised Boer Meat Goats, and Saanen Dairy Goats, Cattle, two rescue Donkeys, started one acre of Vanilla Bean Orchid.

Encore Credit Corporation, Irvine, CA 2005 to 2006 IT System Operations Manager - Managed a technical staff of 14 and a data center with over 250 servers. Responsible for network infrastructure, security, internet services, data center operations, system administration and support, production database support, and disaster recovery. The Sedona Group, Newport Beach, CA 2003 to 2005

Sr. Consultant - 100% Travel - Designed and implemented solutions based on CA Technologies software products for storage management, data protection, and high availability. New Century Mortgage Corp., Irvine, CA 2001 to 2003 V.P. and Director of Operations - Directed and managed a technical staff of 90. Responsible for network infrastructure, internet services, data center operations, system support, call centers, and desktop support and disaster recovery.

Project Management - Responsible for project plan development, maintenance, proposal, and presentation, design, implementation, budget tracking and the coordination of multi-vendor, business and IT resources.

• Design through implementation of a fully redundant 10-million-dollar data center to support production applications, a failover strategy, and the facility and network infrastructure

• Completed an enterprise-wide desktop and e-mail conversion of over 3,000 users

• Implemented Citrix environment to access Loan Origination System and desktop applications

• Implementation of a complete meshed network to support voice and data over IP, wireless, and remote Internet access points

Management - Responsible for design and implementation of IT projects including multiple call centers, built new data centers with 99% uptime, data center consolidation, system standardization, and automated enterprise-wide system backups, system image library, technical procedures, and documentation, and managed 18-million-dollar annual budget. Disney Worldwide Services, Burbank, CA 1997 to 2001 Disaster Recovery Specialist - Responsible for disaster recovery methodology, planning, activation plan development and documentation for the West Coast data center. Interfaced with Disney business units to assess disaster recovery requirements and develop strategies, and created system activation procedures.

Project Management - Responsible for departmental projects from design through implementation. Projects included; annual data center electrical maintenance, system installation and relocation, tape management systems consolidation and automation, retention and off-site rotation standards. Studio Data Center Y2K Coordinator - Created contingency manual for the data center, managed Y2K command center, primary liaison between the data center and the West Coast business units. Syncor International, Woodland Hills, CA 1991 to 1997 Technical Support Manager - 100% Travel - Responsible for managing field technical support specialist supporting a value-added PC based system at over 1,350 nationwide Hospital Nuclear Medicine departments.

Support Centers Manager - Responsible for managing technical support specialists providing the first contact support for both hospitals and corporate office. IS Operations Manager - Responsible for managing a team of 12 in the following areas: local and wide area network technical support, voice and video conference communications, administration staff supporting PC and desktop applications, office automation, e-mail, IT procurement, hardware and software license, and maintenance agreements.

Santa Fe International, Alhambra, CA 1981 to 1991

Senior Field Support Representative - 100% International Travel - Responsible for remote and offshore computer systems including; site preparation, hardware and software installation, and training. Primary liaison for all technical support, problem resolution, and system design enhancements for 17 worldwide systems.