Benefit Representative
Resume:
Patrick McMonagle
*** * *** * ** Unit D
Vernal, Utah, 84078
**********@*****.***
Skills
•Experience Operating power equipment (Forklift, reach lift, baler)
•Experience in computer construction and repair (hardware and software)
•Experience in the operation of programs such as Excel, Word, Outlook, and Visual C++
•Experience in retail and freight
•Experience in handling confidential information
•Experience in various forms of customer service (in-person, cold calls, zoom)
Experience
November 2019 - September 2020
Lowe’s, Poway- Freight associate
•Unloading containers of freight and separating said freight based on stock location.
•Operating a forklift to move pallets of heavy freight after acquiring a license. Completing tests required for licenses on other equipment (Order Picker, Reach lift) in preparation for the possibility of a transfer to where said license would be needed.
•Stocking freight, including stocking into bays, above the aisles, and separate locations in cases of special items or customer orders.Once stocking was completed our team would begin downstocking whatever freight was needed.
•Assisting customers and making their trip easier by helping them locate items, bringing topstock down for them when a bays stock is empty, differentiating similar merchandise, etc.
•Helping associates in other store departments when available (Lumber, Hardware, Outside Garden).
March 2021 - August 2021
CVS, Ramona - Store associate
•Unloading containers of freight and separating said freight based on stock location.
•Stocking freight, including stocking into bays,in the back, and separate locations in cases of special items or customer orders.
•Assisting the Pharmacy team as needed (operating front desk, covid testing, and managing Pharmacy stock)
•Running the Front register for retail.
•Photo creation (this includes copying photos, assisting customers in creating passport photos
•Assisting customers and making their trip easier by helping them locate items, bringing topstock down for them when a bays stock is empty, differentiating similar merchandise, etc.
•Cleaning the store (mostly the back)
•Renewing price tags for merchandise
September 2022 - May 2023
Albertsons, Rancho Bernardo - Night Crew
•Unloading containers of freight and separating said freight based on stock location.
•Stocking freight, including stocking into bays,in the back, and separate locations in cases of special items or customer orders.
•Cleaning the store
•Searching for any expired inventory
July 2023 - Current
Globe Life - Benefits Representative
•Manage systems and activities required for successful teams
•Ultimately supervise 3-7 individuals
•Oversee training of team members
•Implement and manage systems among teams
•Participate in weekly management-development meetings
•Handle and process paperwork and other administrative duties
•Work with existing accounts as well as create new business accounts
•Ensure clients receive great customer service regarding individual benefits packages
Education
September 2017 - June2019
Oregon Institute of Technology, Klamath Falls- Progress towards a degree in Applied Mathematics
I had completed 2 years of university before moving to California, taking classes like Statistics, Vector Calc, Series & Sequences, differential equations, etc.
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