Customer Service Pos Operations
Resume:
Luis Gonzlaez
**** **** ****** **, *********, New Jersey, 07202, US
**********************@*****.***
Professional Summary
Cashier with strong mathematical abilities to calculate and verify totals who is tech-savvy and well-versed
in POS operations.
When it comes to answering customers' questions and recording order information, professionalism is
essential.
Hardworking Cashier with a strong background in [Type] environments, as well as a high level of accuracy
and efficiency.
Responsible Cashier with experience handling money, restocking merchandise, and assisting customers
with product identification.
Server with [Number] years of experience in front-of-house and back-of-house roles.
Quick delivery of hot food and [Action] are service-oriented.
Skills
* Customer direction * Customer needs assessment
* Cash drawer balancing * Bagging assistance
* Shelf-cleaning * Cleanliness
Heavy lifting * Security monitoring
* Customer service * Physical Strength
* Cleaning and sanitizing * Cash register skills
* Sales * Friendly demeanor
Education
High School - 2023
Hillcrest Academy North Campus - Scotch Plains, NJ
* Graduated 2023, June 23rd.
Work History
Cashier - September, 2022 to October, 2023
99 Cent Store - Elizabeth, NJ
¢ Kept well-stocked cashier lanes and store shelves to promote strong sales.
* Processed new orders quickly and accurately, completing [Number]+ daily transactions.
* Help customers by guiding them and answering their questions.
¢ Am in charge of issuing receipts, refunds, change, and tickets.
Retail Associate - May, 2021 to December, 2021
adidas - Elizabeth, NJ
* Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find
merchandise in a variety of locations.
* Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.
* Restocked the sales floor and reorganized the shelves, racks, and bins for a cleaner look.
* Was in charge of answering customer questions about merchandise and pricing.
* Assisted [Language] and [Language] speaking customers, resulting in a [Number]% increase in
customer loyalty.
Cook/Dishwasher - January, 2022 to August, 2022
Italian restaurant - Elizabeth, NJ
* Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready
for customer demands.
* Stepped into the [Type] and [Type] roles to help cover important stations during busy times.
* Increased team productivity by keeping kitchen areas clean, organized, and sanitized.
¢ Kept the kitchen areas neat and clean by removing trash and organizing supplies.
¢ Disinfected counters and wiped down food prep surfaces to avoid illness and cross-contamination from
raw meats.
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