Scrum Master Agile Transformation

Brad Dobyns, CSM, SSM, RTE

**** **** ***, ******, ******* 30019 • 404-***-**** • ad15io@r.postjobfree.com

Summary of Experience

My work ethic is characterized by a proactive and collaborative approach that thrives in fast-paced, Agile environments. With over 11 years of experience as a Certified Scrum Master, I've consistently demonstrated my dedication to fostering team cohesion, optimizing workflows, and driving continuous improvement.

My leadership style is grounded in transparent communication, data-driven decision-making, and a passion for guiding teams toward achieving their highest potential. I am adept at removing impediments, cultivating a culture of accountability, and ensuring seamless project execution. Through a combination of servant-leader principles and a commitment to Agile methodologies, I consistently deliver results that align with organizational goals and drive tangible outcomes.

PROFESSIONAL EXPERIENCE

WASSERMAN/Allen Media Group – Atlanta, GA 09/2023 to Current

Scrum Master (Contractor)

As the Scrum Master for 5 Agile Teams (3 Kanban and 2 Scrum) during Allen Media Group's transformative journey from Waterfall to Agile and Scrum methodologies, I play a central role in leading teams dedicated to the development, support, and maintenance of back-end systems for various brands, including localnow.com and HBCUgo.tv. My commitment lies in ensuring seamless functionality and delivering quality user experiences while the Agile Transformation was on-goimg.

Key Accomplishments:

Managed 3 Kanban and 2 Scrum Teams during a critical Agile Transformation. This not only fostered collaboration and innovation but also served as a driving force in successfully transitioning the organization from Waterfall to Agile methodologies.

Managed teams responsible for the development, support, and maintenance of back-end systems, ensuring alignment with Agile principles. This Agile-focused approach contributed to improved functionality and enhanced user experiences for Allen Media Group brands.

Through coaching the Scrum Teams and facilitating the smooth movement of user stories through the Agile Transformation, achieved a notable 20% increase in velocity delivered over a three-month period. This demonstrated the effectiveness of coaching methodologies in driving tangible performance improvements within the evolving Agile framework.

Developed a Service Level Agreement (SLA) for the Kanban DevOps Team, contributing significantly to the efficiency of the Agile Transformation. This initiative resulted in a remarkable 151% decrease in the number of JIRA tickets awaiting review and approval.

Created a Confluence page utilizing JIRA filters to display DevOps Tickets based on priority in their JIRA board queue. This initiative improved visibility and coordination within the team, leading to more efficient handling of critical tasks.

Collaborated closely with Product teams on backlog management and story estimations, ensuring the continuous and seamless delivery of innovative features.

Skills: Agile Team Leadership Scrum and Kanban Frameworks Agile Transformation Back-End Systems Development User Experience Enhancement Coaching and Mentoring SLA Development JIRA and Confluence Expertise Velocity Improvement Strategies

CVS/Aetna – Alpharetta, GA 12/2021 to 9/2023

EMIDS – Alpharetta, GA 10/2019 to 12/2021

Scrum Master, Manager (FTE and Contractor)

Dynamic and results-oriented Scrum Master and Team Coach with a proven track record of driving productivity and efficiency gains across 3 remote Scrum Teams. Spearheaded the development, support, and maintenance of back-end systems for a range of CVS applications, ensuring seamless functionality and exceptional user experiences. Adept at Agile methodologies, Scrum processes, and SAFe practices, with a passion for coaching and mentoring teams to achieve exceptional performance.

Key Accomplishments:

Orchestrated the coaching and leadership of 3 remote Scrum Teams, enabling the successful delivery of projects and products.

Led Scrum Teams in daily stand-ups, sprint planning, refinement meetings, and retrospectives, while maintaining clear communication channels and task boards in Rally.

Monitored team progress using flow metrics, facilitating the prompt identification and resolution of potential bottlenecks and quality issues.

Drove a remarkable 60% improvement in one team's velocity and predictability within a year, optimizing their commitment and delivery outcomes.

Achieved a noteworthy 100% enhancement in another team's velocity predictability over a year, with meticulous coaching and diligent progress monitoring.

Collaborated closely with Product teams on backlog management and story estimations, ensuring the continuous and seamless delivery of innovative features.

Filling in as an RTE, I collaboratively engaged with Product and Architecture teams, contributing to feature refinements, backlog management, and story estimations for seamless feature delivery.

Championed and facilitated impactful PI Planning sessions, fostering alignment and synergy across teams and stakeholders for synchronized project execution.

Facilitated ART Syncs, ensuring cohesive communication, sharing of insights, and collective decision-making among cross-functional teams.

Skills: Scrum Framework SAFe Practices Team Leadership Continuous Process Improvement Agile Methodologies Rally Project Management Metrics Analysis Process Improvements

Apex Systems/Anthem – Mason, OH/Atlanta, GA 10/2018 to 09/2019

Scrum Master/Process Lead (Remote Contractor)

Led and coached dynamic Agile Scrum and Kanban teams across multiple locations, overseeing the development and enhancement of critical systems that streamlined broker applications and revolutionized client enrollment processes.

Key Accomplishments:

Guided two Agile Scrum Teams in Mason, OH, driving the development and maintenance of a sophisticated portfolio system. This consolidation of broker applications across legacy systems optimized efficiency and accessibility.

Coached two Agile Scrum Teams and a Kanban Team in Atlanta, GA, orchestrating the creation and management of an enterprise enrollment system, data mapping solution, and new client account setup platform.

Successfully orchestrated the seamless transition of two development teams in Atlanta from waterfall and Kanban methodologies to Agile/Scrum. By analyzing historical data to determine team capacity (velocity), I empowered the teams to break down projects into user stories and tasks for optimal project execution.

Developed a comprehensive curriculum to educate my project group and others in Advanced and Beginning JIRA usage. As a JIRA Administrator, I streamlined project management and facilitated efficient collaboration.

Expertly coached onshore and offshore Agile Scrum Teams in Agile processes, facilitating sprint planning, refinement meetings, and retrospectives. Utilized JIRA task boards and robust burndown chart reports to transparently communicate progress to senior management.

Streamlined workflows by effectively removing impediments and safeguarding team members from distractions, resulting in maximized productivity, and streamlined project execution.

Collaborated closely with Product and Epic Owners in backlog management and story estimations, fostering a culture of continuous delivery and feature-driven innovations.

Skills: Agile Methodologies Scrum Framework Kanban JIRA Administration Team Leadership Process Improvement Backlog Management Metrics Analysis Stakeholder Collaboration Training and Curriculum Development

Next Gear Solutions - Atlanta, GA 10/2017 to 09/2018

Senior Scrum Master (FTE)

Led and coached a diverse portfolio of up to six Agile Scrum Teams and three Kanban Teams, driving the development and maintenance of software solutions for contractor, construction, and rehabilitation companies. Instrumental in fostering a culture of collaboration, accountability, and continuous improvement.

Key Accomplishments:

Guided onshore and offshore Scrum Teams in Agile and SAFe processes, expertly facilitating sprint planning, refinement meetings, and retrospectives. Maintained transparent task boards in JIRA and conveyed project progress through insightful burndown chart reports.

Monitored and improved work quality by leveraging data-driven metrics, ensuring timely identification of issues and bottlenecks and implementing proactive enhancements.

Spearheaded process improvements that enhanced team performance, streamlined workflows, and led to an increase in overall project efficiency by 40%.

Empowered teams to make well-informed commitments through meticulous story selection, sizing, and task definitions, effectively safeguarding against over-commitment and promoting successful project completion.

Trained and coached Agile Scrum and Kanban Teams on core principles of collaboration, prioritization, accountability, and transparency. Ensured consistent application of Scrum and SAFe methodologies, leading to smoother project execution and alignment.

Collaborated closely with Product Owners, fostering collaborative relationships and contributing to backlog management and story estimations, enabling the seamless delivery of innovative features.

As JIRA Administrator, I effectively managed project processes, optimized task tracking, and provided support to teams, enhancing project management efficiency and communication.

Skills: Agile Methodologies Scrum Framework SAFe Practices Kanban Team Leadership Process Improvement Backlog Management JIRA Administration Metrics Analysis Stakeholder Collaboration Training and Coaching

Synergis/IHG® - Atlanta, GA 4/2017 to 10/2017

Scrum Master (Contractor)

Managed and coached the Hotel Interface (Concerto) Scrum Team, spearheading the development and maintenance of a sophisticated dashboard that seamlessly integrates multiple legacy applications. This comprehensive solution enhances navigation to and between new guest reservation and revenue management systems, resulting in advanced hospitality management tools for IHG Hotels and staff.

Key Accomplishments:

Guided the Agile Scrum Team in embracing Agile and SAFe practices, orchestrating sprint planning meetings, refinement sessions, and retrospectives. Skillfully managed Rally task boards and communicated project progress through detailed burndown chart reports.

Delivered core Agile principles of collaboration, prioritization, accountability, and transparency through effective training and coaching, leading to the consistent application of Scrum and SAFe methodologies.

Monitored and upheld work quality standards through comprehensive metrics analysis, promptly identifying opportunities for improvement and implementing strategic enhancements.

Elevated productivity by expertly addressing impediments and safeguarding team members from distractions, resulting in a 30% increase in efficiency and output.

Mentored teams to make informed commitments by guiding story selection, sizing, and task definitions, effectively ensuring project success while avoiding over-commitment.

Collaborated closely with the Product Owner, facilitating effective backlog management and contributing to story estimations, ensuring the continuous delivery of valuable features.

Skills: Agile Methodologies Scrum Framework SAFe Practices Team Leadership Process Improvement Backlog Management Metrics Analysis Stakeholder Collaboration Training and Coaching

CIOX Health (Formerly HealthPort Technologies) - Alpharetta, GA 12/2014 to 2/2017

Scrum Master (FTE)

Managed and coached up to four Agile Scrum Teams, overseeing the development and maintenance of cutting-edge software products and health information management tools for CIOX Health customers. Instrumental in fostering a culture of collaboration, productivity, and continuous improvement during their Agile transformation and mergers.

Key Accomplishments:

Guided onshore and offshore Agile Scrum Teams through Agile processes, facilitating sprint planning meetings, refinement sessions, and retrospectives. Maintained transparent JIRA task boards and communicated project progress via insightful burndown chart reports.

Monitored and enhanced work quality through metrics analysis, identifying opportunities for improvement and implementing strategic enhancements.

Elevated team productivity by adeptly removing impediments and protecting team members from distractions, resulting in a 40% increase in efficiency and overall output.

Spearheaded process improvements, contributing to an 30% increase in project efficiency, streamlined workflows, and enhanced overall team performance.

Mentored teams to make informed commitments by guiding story selection, sizing, and task definitions, effectively ensuring project success while avoiding over-commitment.

Collaborated closely with the Product Owner, facilitating effective backlog management and contributing to story estimations, ensuring the continuous delivery of valuable features.

Orchestrated the release schedule of software to production, ensuring seamless and timely delivery of features to end-users.

Managed Scrum Team's time tracking to ensure accurate project hour logs and assignments, enhancing overall project management efficiency.

As a JIRA Administrator, provided critical support to all teams, facilitating effective project management and ensuring optimal utilization of project tracking.

Skills: Agile Methodologies Scrum Framework Team Leadership Process Improvement Backlog Management Release Management JIRA Administration Metrics Analysis Stakeholder Collaboration Training and Coaching Time Tracking Management

ADDITIONAL PROFESSIONAL EXPERIENCE

Turner Broadcasting/CNN.com - Atlanta, GA 1/2013 to 12/2014

Scrum Master (FTE)

Turner Broadcasting/CNN.com - Atlanta, GA 8/2009 to 1/2013

Web Developer (FTE)

Turner Broadcasting/Turner Sports - Atlanta, GA 7/2007 to 7/2009

Webmaster (contract)

Bluff Magazine - Atlanta, GA 4/2007 to 5/2007

Webmaster (contract)

EDUCATION

Coursework in Information Technology and Business Management – Associate in Arts Degree

MASSEY BUSINESS COLLEGE, Atlanta, GA

Coursework in Business, Software, Computer Science – Associate in Arts Degree

FLORIDA COMMUNITY COLLEGE AT JACKSONVILLE, Jacksonville, Florida

CERTIFICATIONS

Certified Scrum Master (CSM) – 11/18/2014 – Present

CERTIFICATE ID: 000372314

Certified SAFe Scrum Master (SSM) – 1/8/2017 – Present

CERTIFICATE ID: 177*****-****

Certified SAFe Advanced Scrum Master (SASM) – 10/29/2021 – Present

CERTIFICATE ID: 443*****-****

Certified SAFe Release Train Engineer (RTE) – 11/10/2022 – Present

CERTIFICATE ID: 878*****-****

Certified SAFe Lean Portfolio Manager (LPM) – 9/8/2023 – Present

CERTIFICATE ID: 151*****-****

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