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Medical Assistant Customer Service

Location:
Calipatria, CA
Posted:
December 21, 2023

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Resume:

Cassandra Salazar

Licensed Vocational Nurse

Calipatria, CA 92233

ad15fv@r.postjobfree.com

+1-714-***-****

Highly motivated medical professional seeking a long term employment opportunity where I will be able to utilize my recruiter, customer service experience, medical training and exceptional organizational skills while becoming an integral part of the team. HIGHLIGHT OF QUALIFICATIONS AND SKILLS

Authorized to work in the US for any employer

Work Experience

Authorization Specialist 2

Centene - California

October 2022 to Present

Review Referrals

Review Auths

Verification of Insurance

Hospital Notification Units

LVN

South Coast Global Medical Center - Santa Ana, CA

April 2021 to October 2022

• Checking and monitoring patients' vital signs, such as blood pressure, temperature, pulse, respiration, height and weight

• Administering medications and injections

• Changing bandages and dressings from wounds and bedsores

• Assisting patients with hygiene, bathing, dressing, eating, and mobility

• Collecting samples for testing and updating patient records

• Supervising nursing aides and assistants

• Providing basic care for infants and elderly patients Certified Medical Assistant (CMA) / Recruiting

CHOC Children's - Mission Viejo, CA

September 2019 to April 2022

Remote work . Telehealth, Recruiting and interviewing future Medical Assistants and other personnel, Helping with multi-Specialty Pediatrics, ENT, Gastroenterology, Cardiology, Urology, Rheumatology, Pulmonology, Ped Surgery, Endocrinology, Telehealth appointments, scheduling, rescheduling. Certified Medical Assistant / Surgery Scheduler

Pioneers Memorial Healthcare District - Brawley, CA June 2018 to September 2019

Surgery Scheduling. Scheduling Doctors assistants for Surgeries. Submitting authorizations for surgeries. Assisting procedures. Translation, Scribe. Reviewing of CPT codes. Vitals, Give and educate on Pre-op Instructions to patients. Medical Billing. Medication Refills. Certified Medical Assistant (CMA)

Imperial Valley Family Care Medical Group - El Centro, CA September 2017 to June 2018

Assisting procedures, Referrals, Educating Diabetic Patients, Annual Wellness Medicare Patients... filling out forms, scheduling appointments to other specialists. Trigger point injections, Vitals, EKG. Bladder Scans, Identifying different insurances.

Certified Medical Assistant (CMA)

Calipatria State Prison - Calipatria, CA

2016 to March 2017

Assist inmates in patient care under the direct supervision of a physician. Took Vitals. Roomed Patients. Prepped physician's line for the following day. Patient Counseling. Medical Assistant

Clinica De Salud - Brawley, CA

December 2015 to June 2016

Vitals. Assisting procedures, Translation, Answering and transferring calls, Patient Education, Discharging Patients with proper instructions.

Medical Assistant

Dr. Admani & Baig - Brawley, CA

May 2014 to October 2015

Baig Amandi MD’s Brawley, CA

Medical Assistant/Medical Front Office 2014-2015

Roomed patients, took vitals, set up trays for circumcisions, prepped patients for exams and procedures, assisted with minor procedures

Completed charting, prepared and administered injections (vaccines), collected specimen for lab testing, urinalysis, vision and hearing tests and hemoglobin testing Answered phones, scheduled appointments, processed patient charts, completed charting, completed referrals, pulled lab results, processed payments, verified insurance, checked patients in and out Front Desk Clerk

Brawley Inn - Brawley, CA

2014 to 2015

Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests

Manager/Accountant/Payroll

Marcos Restaurant - Westmorland, CA

2011 to 2014

Provided excellent customer service to patrons, manage restaurant staff schedules and resolve customer complaints in a friendly and fair manner

● Ensured balanced cash drawer, reconciled receipts, accounts payables, accounts receivable and payroll Education

Associate in LVN

California Career Institute

January 2020 to Present

Medical Assistant

Kaplan College - Palm Springs, CA

Diploma

Brawley High School - Brawley, CA

Skills

• Microsoft Office (10+ years)

• Patient Care

• EMR

• Epic

• Injections

• Vital Signs

• Scheduling

• Medical Records

• EKG

• Venipuncture

• EHR

• Filing

• Microsoft Word

• CPR Certified

• Receptionist

• Phlebotomy

• CPR

• NCQA standards

• Data collection

• Customer service

• Medical terminology

• Time management

• Microsoft Excel

• Microsoft Powerpoint

• Recruiting (3 years)

• Data entry

Certifications and Licenses

CPR/AED

February 2020 to February 2022

National Certified Medical Assistant

February 2017 to February 2021

ALTA

BILINGUAL SPANISH/ENGLISH

Assessments

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Recruiting — Proficient

January 2022

Managing the candidate sourcing and selection process Full results: Proficient

Administrative assistant/receptionist — Proficient January 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Medical terminology — Proficient

September 2021

Understanding and using medical terminology

Full results: Proficient

Protecting patient privacy — Proficient

January 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Written communication — Proficient

December 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Externship. Dr. Admani Pediatrician.



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