Suzanne Borchers

Chandler, AZ, *****

Recruiter's Summary:

•Suzanne is an experienced Customer support professional having around 10 years of experience.

•She is great at taking around 20+ calls and has an average of 60 WPM.

•The candidate is very proficient at complying with all the correct regulations and procedures to avoid fraud or any other issue.

•Raul is excited to apply for this position and is available to join immediately.

•Proficient with A/P, A/R, insurance, customer care, data entry, financial tracking, clerical & and admin duties, patient support, record management, scheduling, medical terminology, payment & and billing, and office suite.

•Local to Chandler AZ and is open to start immediately.

Education:

Computer Applications

General University Studies – Utah State University

Medical Assistant

Institute of Medical Technology

Pharmacy Technician School

A six-week course of study

Phlebotomy Certified

A six-month course of study

Kearns High School, Kearns, UT

High School Diploma- 1969

Professional Experience:

LDS Church Mission Pocatello, Idaho Apr 2022 - Oct 2023

Missionary Support

Digitizing pictures, personal histories, various books, etc.

Organized and promoted “Just Serve” events in Pocatello.

Worked in the Pocatello Temple

Oasis Behavioral Health Chandler, AZ Dec 2021 - Mar 2022

Front Desk Support

Front Desk Administrator

Answer phones

Log all patients that come in and go out of this facility.

Maintain patient records for the hospital filing system.

Transcriptionist (Freelance)Chandler, AZ 2000 - Present

Transcribes audio files for the Navy Nurse Corps Association

Transcribes dictation involving “Nurses at War” accounts for historian Patricia Rushton

Edits and revises grammatical and spelling errors on all dictated or audio file accounts.

Ahwatukee Foothills Montessori, Ahwatukee, AZ Aug 2019 - Mar 2020

Front Office Administrator

Front desk receptionist and administrative assistant

Assisted in the classrooms and on the playground as needed.

Worked with students on sight words and phonetics.

Walgreens Chandler, AZ Mar 2014 - Aug 2019

Data Entry/Service Clerk

Data entry physician information and instructions for medicine labels

Receive payment by cash, check, credit cards, vouchers, or automatic debit.

Issue receipts, refunds, credits, or changes due to customers.

Count Cash drawers beginning and end of the shift to ensure the amount is correct.

Responsible for all PPL training for employees

Family Services, Mesa, AZ Dec 2003 - Dec 2014

CSR

Performing all fundamental accounting tasks

Analyzed and ensured accuracy for Accounts Payable

Responsible for employee payroll

Assist in the company’s annual state and financial audits and licensing reviews.

Coordinated with local courts, attorneys, and clients regarding legal adoption and foster care.

Daily research via the Internet

Reporting and updating for Management in Microsoft Word, Excel, and Outlook

Assist with casework and administrative file management.

Processed all legal forms for adoptive relinquishments, placements, and finalization.

Interfaces with executive managers, insurance companies, and clients.

Answers questions and concerns relative to billing, adoption, and personal counseling.

Contact this candidate