Post Job Free

Resume

Sign in

Customer Service It Infrastructure

Location:
Miami, FL
Posted:
December 21, 2023

Contact this candidate

Resume:

TATIANA CASTANO

Cell: 305-***-****

Email: ad15dh@r.postjobfree.com

City: Miami, Florida

LinkedIn: https://www.linkedin.com/in/tatiana-castano/

SUMMARY

Technical leader in the architecture, design and implementation of Automation Solutions for IT Infrastructure hardware and software components for Public, Hybrid and Private Clouds.

Experience in: Data Center Operations, System Architecture and Engineering, Domain Driven Design, DevOps, Internal IT Audits, PCI DSS, VMware, Hyper-V, Power VM, Docker, Kubernetes, ITIL, Change Management, Automation Governance, Data Analysis, Statistics, Public and Private Clouds, Technical Documentation, Multicultural Environments and Virtual Distributed Teams.

System architecture design

Security administration

Network and System administration/ engineering

Technical Documentation

Systems Consulting

Customer service skills

DevOPS skills

TECHNICAL SKILLS

Microsoft Windows Server 2003 to 2019, Exchange Server 2003 to 2013, Microsoft SQL Server 2005 to 2014 (administration)

Linux – Red Hat, SUSE, Debian, Oracle Linux

AIX 7.1/ PowerHA/ PowerVM

Microsoft Hyper-V Server 2008 R2 2012 R2 2019

VMware vSphere 5.5/ 6/ 6.5/ 6.7/7.x

Cloud: Azure and AWS

Microsoft System Center Suite 2012R2/ 2019

Microsoft SharePoint Server 2007, 2010 and 2013

AD, DNS, DHCP, GPO

Microsoft Office 365

Microsoft Office 2007 to 2019

TSM

EXPERTISE

Microsoft/ Linux / Unix solution design, planning, implementation and administration.

Virtualization using different technologies (VMWare/ Hyper-V/ PowerVM/ KVM/ Xen)

Network Security through effective implementation of policies, processes, and various hardware and software solutions.

Designing, implementing, and maintaining highly available production environments following best practices for monitoring, backup strategies and disaster recovery.

Public Cloud: Azure and AWS

DevOPS : Terraform, PowerShell, Ansible, Azure DevOPS, Jenkins, JFrog

PROFESSIONAL EXPERIENCE

Bayview Asset Management

Miami, Florida

November 2021– October 2023 (C2C)

POSITION: Sr. Cloud Infrastructure Architect

•Assisted in writing KBs on actions taken to help L1/L2 engineers and offshore resources.

•Attending weekly / daily conference calls to discuss projects status.

•Managed the deployment of virtual instances in Azure and AWS

•Managed cloud migration using Azure migrate, Backup and Recovery, Disaster Recovery, and Cloud Security. On AWS Cloud creating new accounts and bringing old accounts under Control Tower.

•Infrastructure design and upkeep, monitoring, backup, reporting, other maintenance programs, and identity program development.

•In charge of VMware Infrastructure and AD at enterprise level (ES Team).

•Supporting Middle Tier Team to implement IaC (Terraform) on AWS.

•Deployment of cloud infrastructure by implementing different cloud computing service models (IaaS, PaaS, and SaaS) to reproduce complex customer issues.

•Designed and edited IT infrastructure and networking architecture blueprints according to management’s demands.

•Deployment, configuration, and supporting technologies Azure Active Directory Domain Services, Secure LDAP, Domain Trust, Role-Based Access Control (Custom roles), and Hybrid Identity Management.

•Development of PowerShell scripts to automate daily tasks for operations improvement.

•Stream and integrate logs from Azure Logs Analytic workspace, Event Hubs to Splunk.

•Configuring Splunk Add-On for CloudWatch logs on AWS.

•Implementation in both Cloud stacks of Extra Hop, Sentinel1 and Logic Monitor.

•Running risk and security assessments for ON-PREM datacenter and Cloud Stacks.

•Team member to develop cloud Data and Analytics solutions.

•QA for API code review.

•SQL DBA backup (per diem).

•DevOPS, ci/cd pipelines in Azure devops and Jenkins, control versioning, BitBucket/GitHub, Terraform (IaC)

•Datacenter migration from ON-PREM to Cloud (Azure)

Amadeus IT Group

Miami, Florida

March 2017 – November 2021

POSITION: Sr. Technical Staff Member – TPE/ICS

Technical leadership in the architecture, design and implementation of automation solutions for IT infrastructure hardware and software components

Leading the planning and implementation of end-to-end solutions with a focus on business outcome

Infrastructure automation governance, evaluation of cutting-edge technologies and their integration into existing systems

PCI DSS audit management and monitoring of remediation activities. Design and implementation of automated audit/remediation procedures

Support and counseling to management in technical decisions as well as mentoring junior team members

Acting as interface to vendors

Accountable for ADP VMWare infrastructure consisting of more than 12,000 ESXi hosts, 25 vCenter servers, related infrastructure appliances and plus 20,000 VMs

Build and configure VMWare/ESXi infrastructure

Implementation of ESXi firmware upgrades and patches including versioning

Provide 3rd level support for virtualization infrastructure at Amadeus

Incident management support for ADP complexes facing internal and external clients

Monitor and update internal ticketing system (Win@proach) with relevant information related to IRs/PTRs/WOs/CRs/TRs impacting classic VMware infrastructure (ESXi hosts, blade systems, storage, VMs, OS and applications)

Monitor and apply vendor patches to ADP infrastructure (HP Blade systems/ Lenovo/ IBM)

Scripting and tool evaluation for ADP Infrastructure Automation

Monitoring and servicing ADP complexes using relevant tools such as vROPs, SRM, ESXi logging systems, developed scripts and external vendor support

Architecture role inside Technology and Platform Engineering – Infrastructure and Cloud Services Division

Infrastructure Engineering and Automation Solutions at Private Cloud in Erding DC (OpenShift) as well as public IBM Cloud, AWS and Azure

Knowledge of Agile development practices. SCRUM Master Certified

Development of Automation Solutions for E2E patch at ESXi Level using Ansible and Python (Infrastructure automation)

Jenkins pipeline for CI/CD

IaC and Compute/Storage Team Member for Cloud Migration from Erding/Frankfurt Data Centers to Azure.

Leon Medical Centers

Miami, Florida

June 16, 2014 – Feb 2017

POSITION: UNIX SYSTEM ENGINEER - IT SERVER AND INFRASTRUCTURE TEAM

Involved in Troubleshooting ESXi hosts issues with VMware.

Experience utilizing Virtual Center, including VSphere Command-Line Interface commands.

Work on design and implementation of BCDR infrastructure.

Configured and supported production network hosted on ATT Data Centers involving VMWare ESXi, Hyper-V, PowerHA/PowerVM and Citrix virtualization platforms with more than 800 Virtual Servers.

Collaborate on Migration of Hyper-V servers to VMware/ ESXi environment.

Architecting and implementing Microsoft Azure IaaS for ADFS services, SharePoint 2013 infrastructure, Project Server, System Center DPM and Office 365.

Architected and implemented TSM 7.1 (IBM Tivoli Storage Manager 7.1) on a mixed environment running AIX 7.1, CentOS 7/ Red Hat 7 and Windows Servers 2008 R2/ 2012 R2.

Accountable for administrating AIX environment running on IBM Power 7/8 (FSM and HMC).

Accountable for administering Red Hat/ CentOS servers for PACS environment and DNS/FTP Servers including hardening and backup.

Accountable for architecting and administering Windows environment running WS2012/2012 R2, WS2008R2/2008 – AD, DNS, DHCP, GPO, WSUS, FTP, IIS.

Implemented SQL Server 2008/2012/2014 configuration and implementation including HA Always On and SSRS.

Accountable for architecting and implementing System Center 2012/ 2012 R2 including SCCM, SCSM, DPM, Endpoint Protection and SCOM.

Administrator of the IBM Storwize V7000 front ending for FLASH System 820/840.

Member of Technical PM and IT Infrastructure Team of Epic Hyperspace implementation.

Responsible and accountable for the technical documentation of all projects designed and implemented by the IT Server and Infrastructure Team

Implemented and Integrated MDT with SCCM 2012 R2 .

Implement and manage Configuration Items and Baselines in SCCM 2012 R2 environment.

Develop and maintain OSD templates, update new enterprise boot WIMs images to distribution points, create and distribute driver packages to distribution points.

Manage SCCM software updates patching, application packages, and computer collections.

EDUCATION and CERTIFICATIONS

Josef Silny and Associates, Inc., Miami, FL, 2009

Bachelor’s degree in electrical engineering

Foreign credential evaluation and translation (transcripts and certified English translation)

New Professional Technical Institute, Miami, FL, 2007

English as a Second Language

Graduated Summa Cum Laude

The Abdus Salam International Centre for Theoretical Physics, Trieste, Italy, 2006

ICTP/ INFM Democritus Workshop on Porting Scientific Applications on Computational Grids Security, authentication and authorization for Grid Computing

PhD Candidate

Engineering Technology University (ISPJAE), Havana, Cuba, 2004-2006

Master Degree in Telecommunications

Thesis: PERMIS and VOMS protocols for secure grid management applied on BIOINFO Grid (National Grid)

Engineering Technology University (ISPJAE), Havana, Cuba, 1995-2001

Bachelor Degree in Automation Engineering

Diploma validated at USA as a Bachelor Degree on Electrical Engineering by Josef Silny & Associates

Graduated Summa Cum Laude

Degree Thesis: Design and Implementation of Heartbeat Frequency and Respiratory Phase Detector (Center for Bioengineering, ISPJAE, 2001)



Contact this candidate