Customer Service Rep
Resume:
Breonna Jones
Rustburg, VA *****
ad158u@r.postjobfree.com
Goal oriented customer service rep with lots of experience on over the phone and in person skills. Looking for a full time position that will allow me to grow and prosper as an individual as well as an employee.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Cashier
QUIK-E FOOD STORES - Lynchburg, VA
November 2022 to February 2023
1. Greeted all customers
2. Worked cash register
3. Working lottery
Picker/Packer
J.Crew - Lynchburg, VA
October 2022 to December 2022
1. Organize counts
2. Organized clothing
3. Speed picking
4. Sorting into correct bins
Cahier/Customer Service
Express Lane - Lynchburg, VA
June 2022 to October 2022
1. Greet customers
2. Great customer service
3. Counting inventory
4. Making sure store is clean
Line Cook
Inspire Brands - Arlington, VA
November 2021 to January 2022
• Prepares food items by cutting, chopping, mixing, and preparing sauces. Cooks food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards. Chick-Fil-A Team Member
Hojeij Branded Foods - Arlington, VA
March 2021 to October 2021
• performs guest service and food preparation duties. Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches. Crew Member
McDonald's - Rustburg, VA
August 2020 to October 2020
• Greet customers upon arrival
• Inform customers of any specials or promotions running currently
• Answer any questions the customers might have
• Take orders with accuracy
• Repeat orders to customers to ensure they are correct
• Accept payment and accurately supply change, when needed
• Direct complaints and concerns to Manager
• Ensure food is delivered to the table hot and fresh
• Offer to refill drinks
• Check with customers to ensure their overall satisfaction
• Thank customers for their business, invite them to return
• Maintain a clean, sanitary, and organized dining room and service area
• Complete all side work at end of shift
• Ensure restrooms are clean and stocked
• Comply with all health and food safety regulations at all times Shift Manager
Bojangles Fast Food - Rustburg, VA
August 2018 to August 2020
• Delegating responsibilities to staff members and ensuring they complete them efficiently and accurately
• Keeping track of inventory and making sure every area is fully stocked
• Ordering supplies as necessary and coordinating product deliveries with suppliers
• Covering the responsibilities of staff members who are unable to work their shift
• Addressing customer complaints and satisfying their needs in a professional manner
• Maintaining a safe and respectful work environment for all staff, which may include settling disputes between employees
• Balancing the cash drawer at the end of a shift and recording sales numbers if applicable to their employer
• Opening or closing the business when working the first or last shifts of the day
• Communicating ongoing tasks or issues to the following shift manager
• Training new employees
• Educating the staff on safety guidelines, customer service and standards for cleanliness
• Communicating with staff regarding new company procedures, sales incentives and product information
• Monitoring compliance with safety standards and federal, state and company guidelines
• Setting performance goals with teams members and encouraging them to meet those goals Education
High school diploma
Rustburg High School - Rustburg, VA
August 2014 to June 2018
Skills
• Busser
• Cooking
• Food Production
• Shift Management
• Food Service
• Food Safety (4 years)
• POS
• Food Preparation
• Food Preparation Experience
• Leadership Experience
• Team Building
• Team Management
• Guest Services
• Kitchen Experience
• Food Handling
• Culinary Experience
• Merchandising
• Management
• Host/Hostess
• Cleaning Experience
Contact this candidate