Customer Service Maintenance Supervisor

DOUGLAS R. RANDALL JR.

401-***-**** ****************@*****.*** Warwick, RI

PROFESSIONAL EXPERIENCE

Maintenance Supervisor, A Family Tree School Age Enrichment Program, Warwick, RI Sept 2023-Present

Provide general maintenance for 4 pre-school locations.

Custom build and paint furniture and fixtures including cabinets, walls, and stairs.

Complete electrical work including rewiring overhead light fixtures.

Maintain landscaping of properties.

Perform plumbing installation and repairs.

Owner and Operator, DRR Renovations, Warwick, RI 2007-Present

Renovate upwards of 35 residential and commercial projects a year.

Make estimations for upwards of 10 jobs a month.

Generate contracts to uphold liability before, during and after renovation work.

Utilize high-quality customer service and sales skill sets to cultivate an expansive client base.

Operation Manager, Lowe’s Home Improvement Warehouse, Woburn, MA 2003-2007

Set merchandising standards for the network of Lowes stores in the state of Rhode Island.

Oversaw monthly inventory and placed orders for appropriate materials.

Trained upwards of 370 sales associates and helped generate upwards of $76 million in sales revenue for Lowes stores.

Managed paperwork and administration for the entire store and its vendors.

Road Sales Associate, M & J Supply, Providence, RI 2000-2003

Created and managed daily operations of upwards of 400 accounts.

Completed take-offs for upwards of 30 blueprints a month.

Performed project estimating for upwards of 200 projects a month.

3rd Shift Foreman, Georgia Pacific, Bellingham, MA 1996-2000

Managed interstate logistics routing for 1,000+ shipments a day for 70 outgoing tractor trailers.

Oversaw the inventory of incoming product to the warehouse distribution center.

Organized and fulfilled upwards of 250 customer orders a day.

Trained new employees in plant operations.

MILITARY SERVICE

Sargent, United States Army, Fort Sill, OK 1991-1996

Calculated firing data for field artillery unit of 180 soldiers.

Trained lower ranking soldiers in Army common tasks.

Led section of 6 through several situational exercises.

EDUCATION

Associate of Science degree in Architectural Drafting and Design

New England Institute of Technology, Warwick, RI

Graduated with High Honors

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