Receptionist, Front desk

TYISHADOTTIN

Cambridge,Ma·617-***-****

**********@*****.***

EXPERIENCE

HomeHealthAide:

May2009-July2016

● Strongpatientserviceandcommunicationskillswithreliabilityandcompassion

● Emotionalintelligence;Askingquestionstounderstandtheneedsofthepatient

● Compressionwrapsonlegs;drawinsulinandprepareothermedications;managepatientprescriptions; cleananddressskinonhermidsection

MIT-VicePresidentOfficeofFinance-ProcurementDepartment Receptionist&AccountsReceivable-Sept2017-March2018

● Receptionandgreetingallguests

● Coordinatedmaildistribution

● Organizedinvoicesandnoticesforfilingorscanningforaccountreceivables

● Managedconferenceroomoperationswithbreakdownandsetup

● Assistedwithprocurementverifications

● Managedcashierservicesincludingdataentry,supplyorder,reconciledchecksdailyintoSAPsystem

● Maintainedroutinephonecallsandtriage

MITMedicalReceptionist&AdministrativeAssistant-April2018-October21

● Inputandprocessp-cardreceiptsandreimbursement

● Facilitatedailyadministrativefunctions,includingbutlimitedtocustomerservices,eventscheduling,mail distribution,andinventorymanagement

● Applyeventpaymentsandadjustmentsforeventsandmaintainedaccuraterecords

● Eventmanagementincludes:cateringandconferenceroomarrangement

● Manageadministrationofficesupplyinventories,receivedeliveriesandorganizesupplies

● Faxed,copied,andscannedappropriatedocumentsandoperatedmulti-phonesystem

● Greetandwelcomevisitors,vendors,employeesinaverypoliteandprofessionalmannerandprovide necessarydirectionsandinformationasneededdaily

● Elevatingpatientandcustomerissuestoappropriateperson

● Supportsallleadershipevents

BridgeoverTroubledWaters-HumanServicesIntakeReceptionistMarch2022-November2023

● MeetandGreetstaffandyoungadults

● Positiveclientengagement-Motivational,uplifting,supportive,programreferralassistancedaily

● Triagephonecalls

● ProvidedBasicSurvivalneeds,litemealprep,AssistwithLaundry,Cleanedandmaintainworkareas

● Copy,Scan,Fax,EFax

● Weeklyfoodandsupplyorders

● MaintainEngagement/Drop-inarea

● LobbyReceptionduringstaffingTransitionorbreaksupport EDUCATION

CambridgeRindgeandLatin,HighSchoolDiplomaJune2002

CambridgeWorksEmploymentandTrainingProgram,September2017–December2017 Lynda.comOnlineLearningPlatform2017

MITLearningCenterClasses2017-2020

ActiveListening January2019

CareerDevelopmentJune2019

SKILLS

● ExceptionalCustomerService

● TeamDriven

● Helpful

2

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