Christina Greeson

**** * ******* ***, ******, CO • +1-720-***-**** • ad14wh@r.postjobfree.com • linkedin.com/in/christina-greeson Sr. Business Analyst

With over 7 years of experience as a Sr. Business Analyst, I have effectively collaborated with clients to deliver solutions that solve business challenges . I successfully led cross-functional teams, coordinated stakeholder meetings, and provided project status reporting to management. WORK EXPERIENCE

Core BTS • 07/2021 - 12/2023

Sr. Business Analyst

• Improved project success by incorporating Agile techniques and user stories to gather functional and non- functional requirements, resulting in a more efficient process.

• Facilitated productive business requirement sessions, leading to a 50% decrease in time spent and improved process for achieving customer objectives.

Insight Global • 03/2021 - 06/2021

Contractor - State of Colorado, Health Care Policy and Finance Sr. Business Analyst

• Improved project efficiency and quality by accurately documenting project requirements and minimizing project issues through effective communication between managers and developers.

• Demonstrated knowledge and experience with regard to health systems and health policy in Colorado, working closely with a diverse group of stakeholders to promote positive changes in health policy ICF • 11/2018 - 02/2021

Contractor - Buckley Air Force Base

Sr. Business Analyst

• Gather and document requirements: Partner with Product Owners and other stakeholders to understand priorities and business needs and use standard methods and documents to translate them into functional and non-functional requirements and/or user stories using Agile methodologies

• Developed detailed process maps and UAT test plans, reducing product development cycle time and improving overall efficiency at Buckley AFB ARPC.

Catholic Health Initiatives • 07/2018 - 08/2018

It Portfolio Demand Analyst

• Improved demand analysis accuracy by through the creation and documentation of standardized processes for the PMO IT Demand Management Department

• Provided valuable insights and recommendations to senior IT leadership on demand and portfolio business issues.

Frontier Airlines • 02/2017 - 06/2018

Technical Business Analyst

• Interviewed business stakeholders to gain an understanding of business needs and use cases, resulting in a high -level solution design that achieved the business goals and was ready for technical design

• Collaborated with cross-functional teams to create comprehensive business and functional requirement documentation, leading to stakeholder satisfaction. Mission Services Buckley Air Force Base Air Reserve Personnel Center • 09/2016 - 01/2017 Technical Business Analyst

• Successfully coordinated and managed a complex government project, and streamlined the documentation process.

• Successfully coordinated meetings with top-level executives and military officials, resulting in improved project efficiency.

ActioNet • 02/2016 - 09/2016

Contractor at Buckley Air Force Base

Technical Business Analyst

• Responsible for gathering business and user requirements from stakeholders, and translating these requirements into stories to develop and deliver the required platform functionality

• Collaborated with project managers, Scrum Team, Designers, and Developers to ensure project requirements were met.

• User Testing - Create system acceptance criteria; System meets all acceptance criteria to enter the deployed environment.

Compri Consulting • 09/2015 - 02/2016

Contractor - State of Colorado, Health Care Policy and Finance Technical Business Analyst

• Improved project success rate by meticulously documenting and executing test plan and cases, ensuring high quality deliverables.

• In collaboration with the Department's MMIS Operations Manager and staff, monitoring and administering operational documentation related to edits and audits used in claims processing, specifically claims required for third party processing.

Eliassen Group • 02/2015 - 08/2015

Contractor - Charter Communications

Technical Business Analyst

• Create the policies, methods, and procedures to support and lend to improvement in CDVA processes.

• Improved product development process by providing timely feedback on customer issues, resulting in customer complaints.

EDUCATION

Associates of Arts

Coastline Community College

in Cybersecurity

ICS2

Successfully completed ICS2 CC course for certification Certificate of Completion in Legal Assistant

Coastline Community College

in Business Analyst

Adaptive US

Course completion for CCBA certification

CERTIFICATIONS

Professional Scrum Master

SKILLS

Acceptance Criteria, Agile Project Management, Agile Software Development, Analysis, Attention to Detail, Business Analysis, Business Process Analysis, Business Requirement, Communication, Confluence Software, Cross Functional Skills, Document Review, Effective Communication, Facilitate, Giving Feedback, Healthcare, Health Technology, Implementation Support, Innovation, JIRA, Microsoft Excel, Microsoft Teams, Microsoft Visio, Passionate, Perform Business Analysis, Policy Development, Problem Solving, Product Development, Progress Reporting, Project Management, Project Objective, Requirements Analysis, Requirements Elicitation, Scrum Methodology, ServiceNow, SharePoint, Software Development Life Cycle, Software Requirements Specification, Software Testing, Teamwork, Technical Competency, Test Cases, Test Execution, Test Planning, Ticket Management, Usability Testing, Use Case, User Acceptance Testing, User Story

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