Data Entry /Medical Receptionist

Simone Jackson

Dallas, TX

***************@*****.***

+1-501-***-****

Vibrant and highly effective at anticipating and accommodating patients needs. Friendly, punctual and enthusiastic team player. Offering 8 years of experience in customer care environments. Commended for multitasking abilities and providing top-notch service to many customers . Work Experience

Medical Receptionist

Vascular institute texas - Garland, TX

March 2023 to Present

• Check in

• Check out

• Scheduling

• Confirming appointments

• Verifying eligibility

• Collect copays and patient balance

• Procedure scheduling

• Send Confirmation text

• Ordering labs

• Sending and receiving referrals

• Close out process

• Creating patients charts

• Scan and upload documents

• Send out medical records

• Request medical records

EMR Specialist/Receptionist

Dallas eye and ear - Dallas, TX

October 2019 to October 2022

• Electronic medical recording

• Onsite COA training

• Filing

• Data entry

• Faxing

• Organizing

• Verifying eligibility upwards of 200 patients a week

• Confirm upcoming appointments

• Pulling patients charts

Receptionist

Americas Best Contacts and Eyeglasses - Dallas, TX January 2017 to October 2019

• copied and scanned documents

• Handled prescription orders

• Maintained office records

• Input patient information

• Tracked shipped glasses and contacts

• Verified insurance

• Answered all patient questions

• Checked in patients for their appointments

• Greeted patients

• Screened and directed calls, directed visitors

• Front desk

• filed over 10,000 charts

Call Center Representative

Brinks Home - Irving, TX

February 2015 to September 2016

• Verify customer addresses

• Data entry

• Verify installations

Education

English language and literature

University of Arkansas at Little Rock - Little Rock, AR, US September 2011 to June 2012

High school diploma

North little Rock high - North Little Rock, AR

September 2006 to May 2010

Skills

• Data entry (1 year)

• outlook 2016 (1 year)

• Microsoft Word mobile/desktop (2 years)

• Excel 2016 (1 year)

• Microsoft Teams (1 year)

• Customer Service (8 years)

• Billing

• Filing

• Scheduling

• Clerical

• Management

• Office Experience (2 years)

• Computer Literacy (8 years)

• Front Desk

• Schedule Management

• Ophthalmology Experience (3 years)

• Medflow (2 years)

• Md office (2 years)

• Insurance Verification

• Typing

• Medical Records

• Medical office experience (3 years)

• Medical terminology

• Leadership

• EMR systems (3 years)

• Medical receptionist (3 years)

• eClinicalWorks (3 years)

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