Customer Service Representative
Resume:
Beverly North
Berea, KY *****
*****.*******@*****.***
Work Experience
Cook/Chef
Berea College Center for Developmental Learning - Berea, KY February 2022 to July 2023
Preparing breakfast, lunch, and snacks for 100 daycare children and staff following CACFP guidelines. Making substitutions for children with allergies. Catering special events. Managing work study students from the college. Menu planning. Ordering food and kitchen supplies. Putting up truck orders. Rotating stock and dating stock. Keeping records of purchases. Maintaining safe temperatures of food, refrigeration and freezers. Dish washing. Cleaning and closing kitchen every day.
Vegetarian Cook
Berea College Dining Service/Sodexo - Berea, KY
June 2021 to February 2022
Preparing vegetarian and vegan meals for several hundred students. Reading and following recipes. Closely following guidelines for keeping food at proper temperatures. Documenting and displaying any allergens that the meals may contain. Listening to student's feedback on likes and dislikes. Cook/Cashier
EG America - Berea, KY
August 2020 to June 2021
Preparing hot food items, such as hotdogs, and pizza. Running a register, counting large sums of cash, and cleaning inside and outside of the building.
Breakfast Cook
Berea College Dining Service/Sodexo - Berea, KY
June 2019 to July 2020
Preparing well balanced breakfasts for 1000 plus students and faculty on campus, consulting with the executive chef to plan meals and reorder stock, supervising student labor, catering, and helping other cooks prepare their meals when needed.
Customer Service Representative
Humana Mail Order Pharmacy/Conduent - Lexington, KY September 2018 to April 2019
Answering members' phone calls, placing medication orders, solving problems and addressing concerns. Investigating lower cost alternative medications for the members. Accepting co-payments. Transferring members to the appropriate departments. Follow-up calls to make sure members' needs were addressed.
Night Manager
Kingston Shell - Berea, KY
October 2017 to August 2018
Managing a crew of four people, ensuring the cleanliness of the store and parking lot, counting the safe twice a shift, taking phone calls, taking and preparing food orders, closing registers at the end of the shift, making sure all ending reports were filed at the end of the evening, and making the employee schedule each week.
Document Prep
Insight Global - Mount Vernon, KY
November 2016 to April 2017
Preparing Veterans confidential paperwork to be digitized. Cook/Waitress
Street Side Cafe - Berea, KY
May 2016 to August 2016
Food prep, cooking, catering, taking orders and serving food to patrons, cleaning, and closing store at the end of the night.
Courier
American Esoteric Laboratories - Knoxville, KY
November 2015 to February 2016
Picking up and transporting lab specimens in Central KY, in a company vehicle, logging in specimens, keeping specimens cool or frozen, and delivering lab supplies to clinics and hospitals. Cashier
October 2014 to August 2015
Running the cash register, assisting customers, preparing food, deli work, cleaning store, handling large sums of cash, and closing store.
Externship
Kentucky Foot Professionals - Lexington, KY
May 2014 to June 2014
Office- Answering the telephone, message taking, faxing, scheduling appointments, checking in patients, processing paperwork, preparing new patient files, and filing. Clinical-Preparing patients for exams, taking vitals, keeping exam rooms sanitized and stocked with supplies, dressing wounds, processing x-rays, sterilizing instruments by autoclave, and assisting in minor surgery.
Cook
Arlington Country Club - Richmond, KY
January 2010 to December 2011
Worked closely with chef to plan weekly menu, preparing high end food for lunches and brunches, and catered events of 100+ guests.
Delivery driver/Crew Member
Papa Leno’s - Berea, KY
August 2006 to August 2009
Delivered took and delivered food orders in a company vehicle to customers in a timely manner, responsible for large sums of cash, waitress, cashier, cleaning and closing store at night. Housekeeper
Berea College Facilities Management - Berea, KY
January 1999 to January 2000
General housekeeping of campus owned properties which entail having a master key to all campus buildings and homes owned by the college
Education
Associates Degree of Applied Science in Medical Assisting Medtech College Lexington - Lexington, KY
April 2013 to June 2014
Fiber Art
Berea College - Berea, KY
January 2011 to May 2012
Diploma
South Laurel High School - London, KY
September 1990 to May 1993
Skills
• Cooking
• Team management
• Leadership
• Menu Planning
• Catering
• Courier
• Supervising Experience
Certifications and Licenses
Food Handler Certification
Food Manager Certification
Driver's License
September 2023 to September 2027
Contact this candidate