Cynthia Mcgregor

*** ******, ***** ******, *****, AL (US)

ad14px@r.postjobfree.com

1-919-***-****

Professional Summary

Detail-oriented, attentive stock associate seeking an internal promotion to supervisor responsible for leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully stocked store to maximize selling potential. Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes. Experienced and reliable customer service manager

dedicated to helping customers resolve issues and cultivating a positive image of the company. Great communication and interpersonal skills. Excel in both team environments and alone.

Experience

• Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion. Stocked shelves, racks, and bins with new or transferred merchandise. removed product from boxes and placed on shelves according to merchandising guidelines. Gathered assigned merchandise and transported to store floor locations using hand trucks. Set up advertising signs on shelves and counters to attract customer's and promote sales. Reset merchandise throughout assigned. section to give shelves and racks professional applied appeal. Printed accurate labels and applied to boxes crates and containers prior to shipment. Followed proper procedure when

dealing with hazardous materials such as chemicals or cleaning supplies. Received and stocked merchandise in a overnight stocker, Walmart. Holly Spring, North Carolina Aug. 2021 - June. 2023

Cash Handling

communication

coordinating

cultivating

customer experience

Skills

English

Languages

timely manner.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Engaged in conversation with customers to understand needs, resolve issues and answer product questions. Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive

communication. Greeted customers and identified their needs. Performed additional duties as assigned by

management team.

customer service, walmart. Holly Spring, North Carolina Aug. 2017 - Sep. 2021

Proved guidance to cashiers on how to accurately ring up customer's purchases. trained new cashiers on proper use of registers and store policies. Answered customer questions and provided store information. Processed efficient and accurate cash, check, debit and credit card payments using point-of- sale system. Adhered to social distancing protocols and wore mask or face shield. assisted customers with locating items within the Store when requested.

cashier, walmart. Holly Spring, North Carolina

Mar. 2007 - Nov. 2013

Education

Sandhills Community College, Raeford, NC

Associate's degree, Business, June. 1994