**** ******* **

Riverside, CA *****

909-***-****

ad14pw@r.postjobfree.com

SIARAH GARCIA

PROFESSIONAL SUMMARY

A dedicated and focused individual who excels at prioritizing and completing multiple tasks simultaneously. Committed to delivering high-quality results. Energetic, organized, and professional.

SKILLS

● Resourceful

● Time management

● Strong problem solving

● Professional and Mature

● Developing strong professional working relationships with customers and fellow employees as well as establishing communication with departments to better serve guests/customers

● Proficient in Microsoft Excel

● Technology Savvy

● Organization

● Teamwork

● Active Listening

● Patience

● Cash Handling

● Payment Processing

● Prioritizing Work

● Merchandising and Display

● Detail Oriented

● Merchandise Receiving and Handling

● Merchandise Recommendations

● Exceeding Customer Expectations

● Customer Service

EXPERIENCE

New American Funding, REMOTE— Verification of Employment Specialist

September 2020 - January 2022

● Learned to navigate through the different companies to verify the employment of employees to approve their home loan applications.

● Verified applicants current and prior places of employment through both phone calls and emails.

● Followed up with employers daily via phone calls and emails to prioritize getting the information that was needed for my clients home loan applications.

● Problem solved with clients & fellow employees when employers were not responding.

● Used Microsoft Excel to keep an organized sheet of employers I talked to daily and followed up with

● Skilled in talking to HR and PAYROLL EMPLOYEES

● Calling and talking to over 50 people daily

● Enthusiasm, good attitude, and respect when talking to any clients and customers.

● Proficient in speaking up in group meetings to talk about any issues that needed to be resolved or anything that needed to be addressed Grocery Outlet East Riverside - Health & Beauty Aid Department / Cashier

August 2022-Present

HABA/GM

● Received pallets that consisted of “HABA” products and put into our inventory

● Merchandise Receiving and handling

● Inventory Processes

● Performed floor moves, merchandising, display maintenance & housekeeping to keep the sales floor stocked and organized with HABA and General Merchandise

● Recommended Merchandise to fit customers preferences and needs

● Stayed educated on any store promotions to promote to customers

● Stocked shelves and supplies and organized displays to focus customer attention on certain items

● Priced tagged all HABA/GM products on sales floor

● Ability to lift and handle heavy boxes

● Cleaned shelves to maintain organized store

CASHIER

● Assisted 50+ daily customers with checkout and any outstanding questions

● Greeting every customer when walking into our store to ensure the best customer service

● Collaborated with other cashiers to ensure all tasks were being done and helping each other during busy times

● Carried out all transactions on register including cash, checks, card, electronic payments and refunds or exchanges

● Successfully handled customers complaints by resolving issues with everything I could do in my power along with manager assistance when needed.

● Satisfied customers with quick and efficient service all while maintaining the best customer service

● Bag groceries carefully to keep products in perfect condition, and separate fragile items, frozen good, and fresh items

● Wiped down counters and conveyor belts to remove debris and maintain cleanliness

● Watched for and recognized security risks and thefts to prevent and handle situations

● Stocked candy/snack in all registers along with filling the front fridges with drinks from vendors and the store

● Set closing cashier, so followed all closing procedures which included vacuuming all carpets, throwing all trash away from the front end, making sure all go backs are done, etc.

● Put all merchandise back in the proper places when customer no longer wanted or items were just left

EDUCATION

JOHN W NORTH HIGH SCHOOL, RIVERSIDE CA— HIGHSCHOOL DIPLOMA 2016-2020 RIVERSIDE CA

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