Shiela North
Independent Insurance Agent - Orchard Insurance Services
Rancho Cucamonga, CA
ad14of@r.postjobfree.com
Dedicated senior level Insurance Agent holding a Property and Casualty also Life Agent licence in the state of
California with more than 15 years of Customer services and people relations, with strong and professional
work ethics with customer and co-workers.
Authorized to work in the US for any employer
Work Experience
Independent Insurance Agent
Orchard Insurance Services - Ontario, CA
October 2010 to Present
Job Details; Administrative/Management, Answer high volume of calls, quoting FSC and ITC rater AMS mgmt. systems, underwriting follow-ups renewals, rewrites endorsements, certificates, sales and contracting with insurance companies.
Education
Executive Secretarial
Los Angeles Business College - Los Angeles, CA
Certificate of completion in Word Processing and Receptionist La Puente Adult School - La Puente, CA
License
Upward Bound School of Insurance
High school diploma or GED
Bachelor's degree
Skills
• Claims. (4 years)
• Clients. (10+ years)
• Customer Relations. (Less than 1 year)
• LOANS (7 years)
• Commercial Insurance (10+ years)
• Life Insurance (6 years)
• Call Center
• Customer Care
• Customer Service (10+ years)
• Customer Support (10+ years)
• CSR
• Account Management (10+ years)
• Typing
• 10 Key Data Entry (10+ years)
• Team Work (10+ years)
• Flexibility
• Problem-solving (10+ years)
• Reliability (10+ years)
• Cold Calling (10+ years)
• underwriting (10+ years)
• Analysis skills
• Management
• Filing
• Windows
• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Word
Certifications and Licenses
Insurance Producer License
Property & Casualty License
Life Insurance License
Additional Information
SKILLS
Ability to work well under pressure. Knowledge of Microsoft Word Excel Judgement and decision making. Outlook, Power Point. Reading and Comprehensive. Emails.
Administrative and Management. Endorsements.
Customer Relations. Faxing.
Answer High volume of calls. Scanning.
Underwriting. FSC Rater.
Greet Clients. ITC Rater.
Marketing and Contracting with insurance companies. Ten Key. Renewals. Typing 40+.
Reinstatement. Report Claims.
rewrites. Follow ups.