Gracely Jazh Geldore

Milpitas, CA *****

140-***-*****

ad14oe@r.postjobfree.com

Summary

Organized Crew Trainer with 4 years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.

Skills

POS Systems

Active Listening

Coaching and Mentoring

Sales Expertise

Processing Payments

Training Documentation

Team Leadership

Learning Platforms

Employee Onboarding

Food Safety Understanding

Workplace Safety

Relationship Management

Customer Service

Opening and Closing Procedures

Safe Food Handling

Employee Engagement

Experience

July 2017 - April 2021

McDonald's Restaurant - Milpitas, CA

Crew Trainer

Developed and implemented training programs to ensure crew members were adequately prepared for their roles.

Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.

Monitored performance of crew members in the field, providing feedback and guidance when needed.

Assisted management in developing strategies to improve customer service standards.

Identified areas of improvement within the team by implementing regular assessments and evaluations.

Provided ongoing coaching and mentoring to crew members to increase productivity levels.

Created detailed reports on employee performance metrics for senior management review.

Managed daily operations of the training department, including scheduling classes and designing materials.

Collaborated with other trainers to develop effective methods for teaching new concepts.

October 2016 - December 2016

UNIQLO - Milpitas, CA

Sales Associate

Developed and implemented training programs to ensure crew members were adequately prepared for their roles.

Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.

Monitored performance of crew members in the field, providing feedback and guidance when needed.

June 2015 - October 2016

Loop Shell - San Jose, CA

Assistant Manager

Assisting customers

Making paperworks

Making inventory

Making sure the store is clean and oraganize

supervised employess if the manager is not around

Education and Training

May 2014

Rosamond High School Rosamond, CA

High School Diploma

Dalaguete National High School Cebu

High School Diploma

University of The Visayas- Dalaguete Cebu Philippines

Some College (No Degree)

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