Customer Service Software Development

Rajat Sharma

Contact: 825-***-**** Email: ****************@*****.***

Objective

Energetic and committed Software Development student at SAIT, passionate about creating innovative digital solutions. Keen to apply academic learning in real-world scenarios, particularly in web development and user interface design. Aiming to expand knowledge in modern programming languages and frameworks, while contributing positively to a dynamic tech environment through strong problem-solving skills and a collaborative attitude.

Skills

I have knowledge of Basic programming in JavaScript, HTML, CSS

I know UI design and prototyping.

I am Familiar with web application development and OOP.

I Understand accessibility practices and SEO.

I am Proficient in Microsoft 365

Education

Software Development, SAIT (since Sept 2023)

Senior Secondary (PCM), Punjab School Education Board, 98% (2022)

Matriculation, Punjab School Education Board, A+ (2020)

Work Experience

I am Package Handler at Cargo Jet (Oct2023-Current)

I worked as a Warehouse Packer, Superpufft, Canada (Aug2023-Oct2023)

I worked as a Cashier at Reliance Digital, Ludhiana, with 6 months of experience in handling cash/credit transactions and delivering excellent customer service. Demonstrated ability in maintaining an orderly checkout and teamwork during peak hours (March2023-Aug2023)

Dedicated Sales Associate with a six-month tenure at a dynamic retail shop, excelling in customer assistance, product demonstrations, and sales achievements. Keenly familiar with the shop's inventory and promotions, consistently enhancing customer satisfaction and engagement. (Oct2022-March2023)

Personal Attributes

Quick learner, adaptable, team player

Effective communication and interpersonal skills

Strong problem-solving abilities

Availability

Timing/Days

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

10pm-2pm

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2pm to 6pm

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