Niles Kiss

**** ***** ******

Everett, WA *****

804-***-**** ad14no@r.postjobfree.com

WORK EXPERIENCE

United States Navy Everett, Washington

September 2015-January 2021

Domain Administrator

During my tenure on USS Momsen, I served as a network administrator and local SME for the CANES network—a classified, Windows-based network of virtual machines. I collaborated with maintenance centers to address fleet-wide issues and gained four years of hands-on experience with CANES and naval network problems. I successfully resolved 18 major network failures and led projects such as the installation of the GCCS-M 4.1.0.3 navigation system, including virtual server creation and interface setup with other onboard systems. I played a key role in implementing the Cyber Warfare program by deploying new Windows and Linux servers and managing security through port scanning and monthly reporting. Additionally, I possess expertise in editing ACLs and navigating CISCO switches and routers for firewall updates. Communication Watch Floor Technician

While serving as a member of the comms watch floor I planned, set up, and troubleshot hundreds of radio circuits in support numerous classified military operations. I was responsible for the installation, replacement of, maintenance, and operation of hundreds of pieces of communications equipment. This equipment includes but is not limited to: PRC field radios, Have Quick, WSC-6, WSC-9, iridium sat phones, HF transmitters and receivers, UHF transceivers, UHF satcom modems, rescue beacons, a wide variety of cryptographic equipment, and the associated antennas for the equipment listed. Project Management Experience

In 2017, I completed the Ship's Repair Availability in Everett, resulting in upgraded GCCS-M and a complete refresh of CANES. Working with three CANES SMEs, we overhauled and updated CANES to version 1.0.9. I also participated in the DEPO Level installation of new SHF transmitters and cryptographic equipment. Pitney Bowes Everett, WA

March 28

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2022 – December 6

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2022

Field Service Technician

I served as the primary repair and installation technician for large-scale production mailroom equipment including Pitney Bowes brand postage meters and folder/inserter machines as well as Canon and Xerox printers and scanners in north-western Washington. The Equipment I serviced ranged in scale from home office models to production scale models. Repairing these machines requires a thorough knowledge of theory of operation as well as an aptitude for the troubleshooting process. I coordinated and executed the install and repair of between 10 and 25 mail processing machines per week. Kidder Mathews Bellevue, WA

December 7

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2022 – Present

Desktop Support Technician II

As a member of IT Field Ops, I perform all IT support for 400+ employees in our Bellevue, Seattle, and Tukwila corporate offices in addition to all surrounding property management remote sites in the region. My responsibilities cover everything from resetting user’s passwords to handling the IT setup when opening new offices. My position is highly mobile and requires operating with initiative and without oversight. Together with four other technicians, I ensure smooth operations and rapid responses to issues for 900+ employees in 21 corporate offices and 1200+ property management staff in numerous surrounding remote sites. EDUCATION/ CERTIFICATIONS

High School Mechanicsville, Virginia

Atlee High School June 2015

Everett Community College Everett, Washington

Associates in Information Technology December 2021 CISCO CERTIFICATION

CISCO A+ Cert December 2015

TECHNICAL TRAINING

United States Navy Pensacola, Florida

IT “A” School May 2016

• Six-month course preparing Sailors to become Information Systems Technicians by earning a CompTIA A+ certification and learning to operate, maintain, and troubleshoot a variety of cryptographic and radio equipment.

United States Navy San Diego, California

CANES System Administrator April 2017

• Five-week course preparing Sailors to become system administrators by teaching how to manage networks and active directory.

United States Navy Bangor, Washington

Network Security Vulnerability Technician January 2018

• Eight-Week course focused on Host Based Security, Vulnerability Mitigation and Port Security.