Accounts Payable Customer Care

CB

OBJECTIVE

Exceptional leader with talent selling quality service and value over price. Proven revenue generator in all market conditions. Technical savvy. Demonstrated ability to adapt to new environments, take on new tasks and learn new programs within company merger. Outstanding relationship building, training and presentation skills. Intelligent, articulate, and driven to succeed.

SKILLS

Proficient in all Microsoft programs.

70 WPM Typist

Accounts Payable Experience

COURTNEY BORD

110 W VINYARD ST ANDERSON IN 46012

765-***-****

EXPERIENCE

CUSTOMER CARE COORDINATOR • TRUGREEN • APRIL 2018 – PRESENT

Care for over 23,000 customers between four branches and two states. Respond to all customer inquiries and complaints, and conduct activity on active and inactive accounts. Responding to manager complaints and resolving on a first resolution basis.

Problem solving with 10-12 teammates. Assigning daily projects and workload. Scheduling and recruiting when needed.

MEDICAL BILLING SPECIALIST – CIPROMS – FEBRUARY 2012 – 2018

ENTER MEDICAL RECORDS, ENTERING PATIENT INFORMATION AND INSURANCE. CUSTOMER SERVICE ENGAGEMENT RETRIEVING FURTHER INFORMATION ABOUT MEDICAL HISTORY AND INSURANCE

EDUCATION

REGENTS DIPLOMA • 2005 • FRANKFORT-SCHUYLER

Completed high school with a Regents Diploma and 3.2 GPA

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