Manasa Rao Kodipalli

ad14g2@r.postjobfree.com

Ph: 216-***-****

https://www.linkedin.com/in/manasakodipalli

EDUCATION

Master of Science degree in Electrical & Electronics Engineering, Cleveland State University, Ohio Bachelor of Technology degree in Computer Science Engineering, JNTU, India TECHNICAL SKILLS

Version Control Software: CA Harvest SCM

Issue Tracking Tool: Cherwell, HP Service Manager

Middleware: IBM WebSphere Application Server, IBM Integration Bus, IBM HTTP Server, IBM UrbanCode

Productivity Software: Microsoft Office, Microsoft Visio Operating Systems: RedHat, Sun Solaris, Windows Server EXPERIENCE

BLUE CROSS & BLUE SHIELD OF MICHIGAN, DETROIT, MI (OCT 2017 – PRESENT) IT PROCESS SPECIALIST (RELEASE & CHANGE MANAGEMENT) Responsibilities:

• Deliver improvements for the IT organization’s release and change management processes by establishing, implementing, and sustaining a reliable and repeatable framework, with minimal redundancies.

• Act as the primary team coordinator and SME for the analysis and troubleshooting of issues related to code conflicts during merges on the Harvest SCM tool.

• Work with cross-functional IT teams to design, develop and integrate traditional and Agile IT processes and procedures, utilizing best practices and industry standard frameworks.

• Define, maintain, and implement code delivery processes for Desktop, Distributed and Mainframe applica- tions, focusing primarily on reducing process inefficiency and redundancy.

• Leverage previous experience as a Middleware Engineer to coordinate code deployments with application teams, including the execution of deployment plans in QA and PROD environments using UrbanCode.

• Validate the fulfillment of all Quality Control checks as the application code progresses through the different stages of maturity – Code Review, Unit Test, SIT Approvals, and Business/Client Approvals

• Facilitate analyses of enterprise requirements and current process performance to identify gaps and areas for improvement.

• Ensure process requirements and recommendations meet the needs of the business and that cost of pro- cess improvement justifies the process improvements.

• Attend regular CAB (Change Advisory Board) meetings as well as the daily Change Review meetings.

• Run weekly reports to communicate process updates and deployment metrics to leadership, especially fo- cusing on flagged items.

• Facilitate change management activities, including scheduling change requests, assessing risk and impact, creating plans, defining and sequencing the tasks needed to accomplish the change request, and assigning resources for each task.

• Conduct post-implementation reviews of the change to validate the results of the change request. Assess requestor satisfaction with the change process post implementation.

• Serve as an advocate for release management, communicating release management processes and proce- dures throughout the company and assisting teams with adoption.

• Set up regular check-ins with key stakeholders to ensure uninterrupted communication of process updates.

• Document current processes using process mapping tools and techniques; ensure documentation is main- tained and up to date; set standards for documentation.

• Provide 24x7 on-call support on a weekly rotational schedule. Page 2

BLUE CROSS & BLUE SHIELD OF MICHIGAN, DETROIT, MI (MAR 2015 – OCT 2017) IT ENGINEER (MIDDLEWARE SPECIALIST)

Responsibilities:

• Performed the triple role of Application Server administrator, Integration Bus administrator and resource co- ordinator for a team of 25 Middleware Admins, providing both technical and administrative support.

• Coordinated the assignment of work amongst my team members and the readiness of production changes through regular meetings with the change control team.

• Set up and managed application server-based middleware environments across multiple operating systems.

• Participated in a 24x7 technical troubleshooting model to support application development teams in the DEV, QA, and PROD environments.

• Performed regular deployments of application code through packaged EAR, WAR, and application property files.

• Supported performance testing exercises by providing expert input regarding the performance of the appli- cation server and integration bus environments.

STATE OF TEXAS, AUSTIN, TX (JUL 2014 - DEC 2014)

MIDDLEWARE ENGINEER

Responsibilities:

• Set up and managed application server-based middleware environments.

• Performed regular deployments of application code through packaged EAR files.

• Participated in a 24x7 technical troubleshooting model to support application development teams in the DEV and QA environments.

REFERENCES

Norm Bonaudo

• IT Manager, Blue Cross Blue Shield of Michigan

• E: ad14g2@r.postjobfree.com

• P: 586-***-****

Gail Skomial

• IT Process Specialist, Blue Cross Blue Shield of Michigan

• E: ad14g2@r.postjobfree.com

• P: 586-***-****

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