Property Manager Assistant
Resume:
SUMMARY
SKILLS
EXPERIENCE
STEPHANIE
HARVEY
ad14ft@r.postjobfree.com
Charlotte, NC 28262
Quality-focused Assistant Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions. Versatile and effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
• Training and development
• Senior leadership Support
• Accounts payable and receivable
• Data entry
• Customer relations
• CRM and Office Management Software
ASSISTANT PROPERTY MANAGER 04/2021 to Current
Pedcor Management Corp. - Charlotte, NC
• Completed lease applications and verifications, notifying prospects of results. Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
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Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
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• Met with prospective tenants to show property and assess applications or sign leases.
• Built relationships with service vendors and submitted associated billing statements. Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
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LEASING PROFESSIONAL 12/2020 to 04/2021
Pedcor Management Corp. - Charlotte, NC
Coordinated maintenance and repair requests and contacted contractors for bid proposals.
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Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
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• Conducted background checks on applicants.
• Contacted and followed up with tenants on renewal notices. Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
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BENEFITS VERIFICATION SPECIALIST 02/2018 to 12/2019 Spectraforce Technologies Inc. - Charlotte, NC
• Applied HIPAA privacy and security regulations while handling patient information. Verified demographics and insurance information to register patients in computer system.
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• Obtained necessary signatures for privacy laws and consent for treatment. Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
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• Called insurance companies and verified patient coverage. Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
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Central Piedmont Community College - Charlotte, NC EDUCATION AND
TRAINING
Associate of Applied Science
Cardiovascular Technology, Expected in 05/2024
Hopewell High School - Huntersville, NC
High School Diploma
07/2016
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