Sharon A Stone
Email: *********@*****.***
Indianapolis, In 46222
Objective
I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I can work well both in a team environment as well as using my own initiative. I can work well under pressure and adhere to strict deadlines.
EDUCATION
Crispus Attucks High School
06/1973 - 08/1975
EXPERIENCE
Data Entry Specialist
Defenders 01/2008 - 07/2019
Respond to all live customer queries immediately with 24-hour resolution times
Report issues to management within 24 hours,
Process returns if needed.
Facilitate customer satisfaction
Data Entry Operator
Sallie Mae 02/1990 - 08/2006
Data entry specialist with 10 plus years of experience.
Enter data into database for student loans.
Make corrections and review information for accuracy.
PROFESSIONAL SKILLS
Empathy
Point of sale proficiency
Computer skills
Interpersonal
Problem solving