Talent Acquisition Manager

HILARY GREENER

520-***-**** cell

**********@*****.***

Objective

Find a position that allows me to utilize my background and extensive experience in Recruiting, Talent Acquisition, or any other opportunity that comes my way. Open to relocation, travel, and remote.

Everise, Inc.

Senior Talent Acquisition Manager (Remote)

March 7, 2022 – Nov 2, 2023

Responsible for high volume recruiting and hiring a large number of employees on a weekly, monthly, yearly basis across multiple lines of business. Oversee the full life cycle recruiting process. Strong ability to lead large teams on shore and offshore to ensure all vacancies are filled in a timely and efficient manner, and delegate responsibilities effectively.

Trains and encourages employees in setting recruiting goals, as well as implementing and following guidelines to ensure hiring strategies align with policies and objectives. Works closely with other departments to ensure all departments are in agreement within the organization for recruiting strategies and job market insights. Out of the box thinking when it comes to recruiting strategies and achieving goals while staying within budgets and timelines.

Plans for long term strategies and needs including a financial budget and staffing plan including allocating funds for all recruiting efforts, showing fiscal responsibility. This position is very customer service focused and balances a need for company goals vs client goals. Manages multiple complex projects simultaneously while also developing the team from within under short timelines showing an ability to multitask under pressure. Responsible for overseeing all RPO’s (external recruiting sources), including assignments and invoicing. Launched multiple new clients and implemented hiring strategies within short time frames.

Implemented and planned virtual hiring events for WAH hiring.

PSG Global Solutions

Senior Talent Acquisition Manager (Remote)

Nov 1, 2020 – March 6, 2022

PSG Global enhances your recruiting operations so your in-house team can maximize efficiency, improve focus — and shine. PSG is one of the top Recruiting Process Organizations in the world!

Moved to PSG to strengthen and build upon the partnership between PSG and Everise. Worked a dual role as both client services and TA. Responsible for client communication and strategy planning for capacity and staffing for Everise requirements to PSG. Worked with client Operations and TA to ensure effectiveness of recruitment programs to align with client strategy. Was the lead in vendor management for this client across multiple Lines of Business. Ensured compliance with client policies and procedures. Maintained and evaluated client reporting and invoicing.

C3 Customer Contact Channels (now Everise)

Talent Acquisition Manager (Remote as of March 2020)

March 1, 2019 – Oct 31, 2020

C3, an Everise company, is a global experience company, founded on a unified vision of becoming the world’s leading Asia-based experience enabler by fusing human and digital workforces to transform how global enterprises interact with their customers.

Leveraging on a global network of experience experts, we offer a unique pool of industry-specific knowledge. Through our Systematic Insights we deliver end-to-end experience solutions for Fortune 500 companies and the world's most loved unicorns.

C3 an Everise company is a global experience company, founded on a unified vision of becoming the world’s leading Asia-based experience enabler by fusing human and digital workforces to transform how global enterprises interact with their customers. Leveraging on a global network of experience experts, we offer a unique pool of industry-specific knowledge. Through our Systematic Insights we deliver end-to-end experience solutions for Fortune 500 companies and the world's most loved unicorns.

Responsible for high volume recruiting and hiring a large number of employees on a weekly, monthly, yearly basis across multiple lines of business. Oversee the full life cycle recruiting process. Oversees large teams on shore and offshore to ensure all vacancies are filled in a timely and efficient manner.

Trains and coaches employees in setting recruiting goals, as well as implementing and following guidelines to ensure hiring strategies align with policies and objectives. Works closely with other departments to ensure all departments are in agreement within the organization for recruiting strategies and job market insights.

Plans, as a team, for long term planning strategies and needs including a financial budget and staffing plan including allocating funds for all recruiting efforts. This position is very customer service focused and balances a need for company goals vs client goals. Manages multiple complex projects simultaneously while also developing the team from within. Responsible for overseeing all RPO’s (external recruiting sources), including assignments and invoicing.

Launched multiple new clients and implemented hiring strategies within short time frames, showing my ability to multi task under pressure.

Created and implemented large hiring events for high season recruiting, specifically for licensed Medicare sales agents.

Title Security Agency

Escrow Assistant

August 2017 – Feb 28, 2019

Title Security Agency is the largest title and escrow company in Southern Arizona. We assist people in purchasing and selling property and help navigate the paperwork and documents that are needed to make that happen.

Responsibilities include processing all requests, data entry, communication with agents, sellers, and buyers. Daily contract reviews and research. Constant communication was necessary.

Career Opportunities International

Director of Recruiting and Account Management (Remote)

February 2016- April 2017

Executive Search Business Partner / Senior Account Manager (Remote)

May 2012 – January 2016

Executive Recruiter (Remote)

October 2010 – May 2012

Career Opportunities International (COI) is an international search firm with offices in the US and Europe. COI assists companies large and small, across international borders, to find highly qualified professionals to fill mid and upper-level management positions.

Responsibilities include building and maintaining relationships with both hiring managers and candidates. There is a high level of client interaction including attending client meetings to help win new business, new search kick off meetings and full cycle recruiting for active searches. Develop and lead corporate recruiting and staffing strategies for new searches. Manages the full-cycle recruiting process to include: writing job descriptions, developing and implementing sourcing strategies, reviewing resumes and conducting interviews, with key emphasis on pipeline development and improving time to fill. Leads team projects related to improving recruitment practices and process. Trains and mentors new employees on company systems and processes. Identifies and pursues new sourcing efforts in recruiting, continually seek new sourcing options, and develop creative approaches to delivering candidates to the customer. Consistently maintain a high level of customer service. Ensures all activities are tracked in the internal database.

Sabbatical

Aug 2009 – Sept 2010

Took a year off to help with the family business.

Publicis Selling Solutions

Per Diem Recruiter (Independent Contractor – Remote)

March 2005 – August 2009

Recruited for contract pharmaceutical sales representatives working with companies such as Takeda, Sepracor, Schering-Plough, and others. Used different resources such as CareerBuilder.com, Monster.com, Medzilla, and more, to locate and recruit candidates. Sourced viable candidates in a timely manner using various recruiting tools and strategies. Conducted interviews and provided follow up to management. Utilized behavioral interview techniques. Maintained recruiting action notes and maintained on-going communication with candidates. Communicated with management, on a daily basis, regarding status of recruiting efforts. Used alternative recruiting methods, such as networking and business groups, and regional networks. Assisted in the creation of forms, letters, and spreadsheets to enhance recruiting efforts.

The Huddleston Group

Independent Contractor (Remote)

May 2005 - March 2006

Recruited for pharmaceutical sales representatives. Maintained recruiting action notes and maintained communication with candidates. Used alternative recruiting methods, such as network groups and regional networks. Sourced viable candidates in a timely and cost effective manner using various recruiting tools and strategies including the Internet, job boards, and more. Conducted initial interviews and then presented qualified candidates directly to the Hiring Managers.

El Dorado Hospital

Senior Human Resources Specialist (contract position)

January 2005 – May 2005

Liaison between corporate offices at Tucson Medical Center Healthcare and El Dorado Hospital employees. Performed all benefits administration for El Dorado location. Assisted with recruiting and new hire orientations. Acted as Travel Reduction Coordinator with City of Tucson. Assisted with payroll, when needed. Responsible for maintaining PeopleSoft database, in coordination with corporate TMC HRIM department.

Stay At Home Mom

Feb 2000 – Jan 2005

Computer Skills

MS Office; HRIS; Windows; QuickBooks; Email; Internet; LinkedIn (Recruiter and Sales Navigator); PeopleSoft; Taleo, Workday, Bullhorn

Education

Attended University of Arizona

Languages

English – native

French – intermediate

Spanish - basic

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