GIL LUIS

603-***-****

Wilmington, NC ***** ad14ac@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Over 10 years of hands-on testing experience as QA Software Test Engineer professional with exceptional interpersonal, communication skills and an extensive background in the following competencies:

− Demonstrated the ability to identify defects early in development stage

− Proven ability to cultivate productive relationships with development and business teams to achieve company software goals

− Excellent qualifications in software QA methodologies, process standards, documentation, organization development, team building, project execution and delivery

SKILLS

QA MANAGEMENT SOFTWARE TESTING QA METHODOLOGIES DEFECT/DOCUMENTATION QA PROCESS WEB/INTRANET TESTING AUTOMATION ACCEPTANCE TESTING BLACK BOX TESTING WHITE BOX TESTING REGRESSION TESTING PERFORMANCE TESTING FUNCTIONAL TESTING USABILITY TESTING INSTALLATION TESTING SYSTEM TESTING INTEGRATION TESTING CROSS PLATFORM TESTING LOCALIZATION TESTING COMPATIBILITY TESTING SQL JAVA SELENIUM APPIUM

BIG DATA HADOOP PYTHON PYAUTOGUI AGILE

JSON XML SCRIPTS MEDICAL INSURANCE C2 SECURITY CLEARANCE MEDICAL TELEPHONY

PROFESSIONAL EXPERIENCE

BlueCross BlueShield of South Carolina

Sr. System Test Analyst I Sr. System Test Analyst I Jun 2021 - Present

− Perform application testing/analysis on the Telephony Medical Insurance software.

− Write complex test cases/scripts, matrices, execute testing, and document testing results.

− Define and analyze quality assurance metrics such as defects, defect counts, test results, and test status.

− Improvement process initiatives related to testing methodologies and techniques.

− Facilitate and lead meetings with internal team and external customers to understand and resolve technical issues.

− Testing data creation and manipulation between Medical Software and Telephony system.

− Data processing terminology, operations, and architecture utilized in debugging application/environmental problems.

− Documenting complex problems and assist in their resolution.

− Understand functional connections and test between applications.

− Review test requirements, specifications, diagrams, logic functions and test preconditions. Integrated Defense & Security Solutions (IDSS) – Boxboro, MA Nov. 2020 – April 2021 Hardware & Software Quality Assurance Engineer

− Creating test plans and test cases that meet defined requirements

− Develop and validate requirements scenarios for hardware and software components

− Responsible for testing the mechanical functions between the hardware and software interface

− Validation of reports and verifying back end of databases

− Processing luggage through Mobile Scanners and managing different freight cargo through Cargo Scanners

− Performing factory acceptance tests and load testing

− Reporting issues in defect tracking system

− Working with development to reproduce defects and verification of fixed defects

− Automation of Linux-Scanner software application

− Training TSA/BOSTON-LOGAN Operators with Scanner software Kaspersky Lab - Woburn, MA June 2010 – August 2020 Sr. Software Tester Engineer (Linguistic-Localization)

− Strategizing and overseeing QA testing and team for virus company suite of application software projects with Latin America, English, Portuguese, and Spanish language regions

− Installation testing of consumer and corporate ant-virus software products

− Clear and effective documentation of software anomalies in defect reporting systems

− Successfully established team communication of QA projects between US and Russian headquarters

− Linguistic and localization testing of different English, Portuguese and Spanish languages

− Revision of outsourcing agencies localization testing results

− Maintaining and updating QA virtualization testing lab

− Documentation revisions and testing of various different languages

− Proficiently evaluated, coordinated, managed and trained QA team on process, project tasks and concepts Bottomline Technologies - Portsmouth, NH February 2008 - January 2010 QA Lead/Software Tester Engineer

− Effectively lead a QA team of 4 Software Test Engineers to improve the existing process and methodology for J2EE and IIS Web payment management software applications sold to company’s Medical, Insurance, Banking and Financial institutions

− Planned and provided overall QA level of efforts for all projects with MS Project

− Consecutively tested and delivered 95% quality testing on most projects

− Coordinated QA build delivery and deployment

− Maintained strong communication between Development, Build and Project Management teams

− Managed QA projects between teams overseas

− Reviewed requirement documents and functional specifications

− Constructed test cases, test plans, checklists based on business requirements, functionality, and data flow for the overall software product

RECALL - Atlanta, GA April 2007 - December 2007

Technical International Liaison- Specialist in Quality Assurance Processes

− Technical International Liaison and Quality Assurance Process Specialist Consultant at Recall off shoring project between Brazil, India and USA

− Implementation of new QA process

− Coordinated all the Quality Assurance Projects and Processes between the two countries

− Managed QA projects with the Brazilian, Indian and American teams

− Managed testing deliveries, QA projects with the Brazilian, Indian and American testing and development teams

− Thoroughly wrote test cases, checklist, test plans, business scenarios for overall QA process EDUCATION

SHORELINE UNIVERSITY, - Bothell, WA. February 1998 Certification in Software Testing.

Visual Basic, Rational Visual Test Automation, HTML, Flash. HERRICK DOUGLAS TECHNOLOGY DEVELOPMENT, INC. - Bellevue, WA. April 2000 Networking Essentials, Mercury Interactive WinRunner. UNIQUE SYSTEMS SKILLS LLC., Nashua, N.H. July 2020 TECHNICAL SUMMARY

OS’s: Unix, Linux, Windows 7-10, Windows Mobile, Android and iOS. Databases: SQL, MySQL, Oracle, AS/400, Microsoft Access and Mainframe Rumba. Office Tools: Zoom, Microsoft Teams, Word, Excel, Access, PowerPoint and MS Project. Programming Languages: Java, TFS, SQL, MySQL, Visual Basic, Rational Visual Test, HTML, Python, Eclipse and PyAutoGUI. Internet / Email: IE, Google Chrome, Mozilla Firefox, Outlook and Lotus Notes. Testing applications: Team Foundation Server (TFS), VMware, Test Director-Mercury Quality Center/QTP, Jira, WinRunner, TestTrack, TeamTrack, Selenium, SDL Trados/Passolo and Bugzilla. LANGUAGE SKILLS

Portuguese – native language (can read, write and speak fluently), Spanish – (can read, basic writing and basic speaking).

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