Christopher Ford

Inventory & Service Manager

With Mechanical, Warehouse, Customer Service & Sales Skill sets

Contact

**** **** ***** ** *********, SC 29670

360-***-****

ad149e@r.postjobfree.com

Objective

My goal is to find an elite team to join, where the value and competence I add are met or exceeded by other team members to promote growth and the ultimate excellence of the product and services provided. I’m looking for the best of the best.

Education

Clover Park Technical College-

Auto Body and Paint Cert

Auto Upholstery & Glass Cert

Mercury Marine-

Sterndrive Cert

Key Skills

Inventory management and organization

Customer Service

Mechanical

Electrical

Upholstery & Glass

Sales

Key Traits

Organized Punctual Common Sense

Tenacious

Loyal Integrity

Experience

Sept 2021-Oct 2023

Parts Manager • Inventory Organization & Maintenance • Clemson Marina

-Learned all new software and completely reorganized a 2500+ item inventory system before the end-of-year inventory count. Maintained proper inventory levels and margins. Instituted and completed monthly cycle counts.

March 2010-March 2021

Service Manager • Service, Warehouse & Sales • Arctic Spas

-Brought a dead store back to life and made it the highest profit margin store in the company. Ran the service department, warehouse, and delivery crews.

Helped out with big ticket sales in-store and at events.

Feb 2008-Nov 2009

Service Manager • Marine Service & Rigging • Stancraft Boats

-Serviced existing customer's boats during the day and wired and rigged new boats at night. I was responsible for helping customers with broken-down boats at all times including evenings, weekends, and holidays.

Nov 1997-Nov 2007

Service Manager • Service Writer & Lead Tech • TNT Foreign Car

-Learned how to repair vehicles with limited prior knowledge and soon did everything in the shop except accounting

Special Interests

Formula 1 Racing German Automotive Customization Offshore Powerboat Racing Design & Prototyping

Americas Cup Racing Modern Technology Coupled With- Old World Craftsmanship

Before ever having read the book, I have operated with a “People Over Profit” mentality. Because I put my customers (and employee's) needs at the forefront, I have been able to garner the blank-check trust of customers across multiple industries. I have been told multiple times that my level of customer service is not found anywhere anymore. This includes a client who had purchased a $26,000 hot tub from me that had a faulty pump the first day. Her response to my apologies was that “She did not buy the spa but my customer service,” as I replaced the pump on a weekend.

Leadership

I have never been ambitious and pursued leadership/managerial roles. Despite this fact, I have been promoted in short order at every company I have been employed with. Most recently, I was asked to take on the property general manager's position by both corporate management and encouraged by fellow staff. This after two short months in the parts position, showcasing the integrity and

trustworthiness I operate with.

References

[Available upon request.]

Contact this candidate