Customer Service Team Members

**************@*****.*** 437-***-**** Niagara-on-the-Lake, ON L2G3w2

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

WORK HISTORY

Loader. Townline Road

Miller Waste System 09/2023 - Current

Supper Market Attendant . Kampala Uganda

Mega Supermarket 09/2016 - 08/2018

SKILLS

Loaded and unloaded pallets quickly and safely, managing work load priorities.

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● Collaborated with team members to maintain efficient workflow.

● Followed all safety and security protocols to minimize risk of injury. Checked accuracy of product packaging and labeling, rectifying any issues.

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Wiped counters and sanitized equipment to maintain clean food prep and dining areas.

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Greeted customers promptly and took orders to keep flow of traffic moving.

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Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

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Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

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● Trained newly hired employees on routine tasks and customer service. Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

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Collaborated with team members to quickly fill large orders and serve large parties.

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Performed shift change tasks each day to keep store neat and running smoothly.

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Processed orders on POS system and accepted cash and charge payments.

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Promptly resolved customer complaints, escalating major issues to supervisor.

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Provided support to crew members, facilitating quick food preparation and delivery.

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● Made change and returned correct cash and coin to patrons.

● Delivered special orders to waiting vehicles and tables to promote

● Livestock Herding

● Crop Rotation

● Facility Repairs

● Equipment Maintenance

● Hand Sprayer

● Infection Control

● Animal Nutrition

● Seed Testing

● Tractor Operation

● Feed Mixers

● Animal Breeding

● Agricultural Tractors

● Crop Production

● Milking Machines

● Livestock Husbandry

● Livestock Health

● Soil Sampling

● Product Picking

● Receiving Support

● Truck Loading

● Driver Assistance

● Safety Monitoring

● Materials Management

● Load Balancing

● Product Packing

● Problem Solving

● Multitasking Abilities

● Decision Making

● Conflict Resolution

● Material Handling

● Adaptability and Flexibility

● Time Management

● Loading and Unloading

● Stacking and Storing

● Customer Service

● Hand-eye Coordination

● Package Inspection

● Order Picking

● Attention to Detail

● Workplace Organization

● Storage Area Management

● Inventory Tracking

Lukwago Akram

EDUCATION

Wakiso International High

School

Wakiso Uganda

High School Diploma :

Agri-Business Management

specialized service.

● Suggested complementary items to orders to boost sales.

● Assisted with preparing salads and cold food items.

● Kept kitchen, counter and dining areas cleaned and sanitized. Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

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Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

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Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

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Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

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Kept drawer balanced by accurately processing cash, credit and debit payments.

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● Replenished serving stations with fresh food and cleaned up spills. Prepared recipe ingredients by washing, peeling, cutting, and measuring.

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Documented customer orders and conveyed special requests to kitchen staff.

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Maintained effective supply levels by monitoring and reordering food stock and dry goods.

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Delivered exceptional service as illustrated through multiple positive Yelp reviews.

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● Damage Prevention

● Visual Inspection

● Equipment Operation

● Rigging

● Production Documentation

● Standards Compliance

● Invoice Verification

● Storage Area Maintenance

● Crane Operation

● Equipment Parts Replacement

● Order Picking and Processing

● Physical Strength and Stamina

Warehouse Environment

Safety

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● Type Truck Operations

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