Data Quality Patient Care

Mahbub Khandoker ******.*********@*****.*** Phone: 416-***-****

EDUCATION

Master of Management Analytics, Queen’s University, Kingston, ON

Specializing in Management of Analytics and Data Analysis

Project Leadership and Strategy and Analytics

Lead team project on Marketing Analytics

Master of Science in Statistics, Jahangirnagar University, Dhaka, Bangladesh

Specializing in Statistical Theories and Analysis

Focusing on Survey Design, Sampling and data collection

Completed a project on costing on agricultural product and market price

SPECIALIZED TRAINING

SAS SQL and Basic programming, SAS Institute, Canada 2015 and 2012

SPSS Basic and Advance Training, SPSS, Canada 2005 - 07

Management Information System (MIS) level I & II, Ontario Hospital Association 2007

IDEAS (Improving & Driving Excellence Across Sectors (IDEAS)

Training on Introductory Quality Improvement Program, University of Toronto 2015

Project Management Certificate, University of Toronto 2016

Tableau Analyst Certification 2020

Epic Certification 2020

Data Science On going

PROFESSIONAL EXPERIENCE

Analytics Consultant (Utilization & Analytics), Mackenzie Health, Richmond Hill, ON 2019 - Present

Apply the analytics practices across the organization via developing and refining data analytics tools and solutions to provide almost real-time information for the decision maker to manage healthcare system more efficiently.

Integrating and interpreting financial and clinical information to enable effective, efficient business management.

Develops data visualization tools to drive decisions and process improvements to improve patient care; ultimately improve patients’ satisfaction score.

Consultant (Decision Support), St. Joseph’s Health Centre, Toronto, ON 2009 - 2019

Provide consultative Decision support to different clinical programs to improve patient care

Produce weekly Quality Improvement Plan report that update senior management about the progress of quality initiatives.

Implemented Integrated Decision Support (IDS) project in the St. Joseph’s Health Centre as Project Lead

Created several automated reports that provide information to different stakeholders at St. Joseph’s Health Centre as well as reduce Decision Support workload

Senior Analyst (Data Quality), Cancer Care Ontario, Toronto, ON 2008 - 09

Developed different data quality indicators to improve EDRS (Emergency Department Reporting System) data quality

Worked closely with multi-disciplinary team to create EDRS data quality assessment guide and data quality tool

Provided ad-hoc data quality support to the Ontario hospitals

Decision Support Coordinator, Centre for Addiction and Mental Health, Toronto, ON 2001- 08

Coordinated the production of quarterly Clinical Dashboard, which provided clinical stats to CEO and the senior management

Demonstrated project lead skills by initiating and sharing project ideas, initiating team efforts in preparation of ad-hoc requests, and preparing and providing update reports to project champions

Reviewed and improved the methodology of different analyses such as CAMH inpatients readmission rate and RAI-MH (Resident Assessment Instrument –Mental Health) compliance

Analyzed different types of statistical output using SPSS (Statistical Package for Social Science) software

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