KELVIN D. THOMAS

ad1472@r.postjobfree.com

202-***-****

Goal: To obtain a job that will help me to grow professionally. I am a hardworking ethical person with a driving desire to obtain a job that will allow me to use my many talents. I bring to any job, discipline and the ability to accomplish tasks because I know how to listen to instruction. The volunteer and academic programs I’ve been involved in required such positive traits and prepared me to be a successful employee.

Resources: Computer literate Communicate well

Team Player Great Listener

Education: Bowie State University, Sophomore, 2017

Major: Biology

Graduated, Oxon Hill High School, 2015

Graduated, Washington University, 2011

Maryland Leadership Workshops -- Senior High Workshops

Graduated, University of Maryland, 2012

Young Scholars Program

Graduated, Washington University, 2013

Maryland Leadership Workshops -- Senior High Workshops

Experience:

Nordstrom Warehouse

Processor

5/2021-10/2022

Provide outstanding customer service at each opportunity.

Process packages

Maintained an organized area

State of Maryland Medical Cannabis Commission/JOVA Wellness

May 2019-2021

Patient Care Coordinator Supervisor

Patient Care Advisor (PCA) displays a relentless passion for patients and their well-being, and for cannabis as a medical alternative.

lead a team of 10 and Under the guidance of our Clinical Director the PCA provides product knowledge to patients and explains the potential benefits medical cannabis.

The PCA will provide a level of patient service that delivers transformational experiences to our clients, creates patient loyalty to our brand, and differentiates Zen Leaf from the competition.

training my team on the PCA will possess extensive product knowledge and understanding of the therapeutic benefits and potential side effects of cannabis.

Provides prompt, customized, world-class service by being available, courteous, helpful, knowledgeable and responsive to all patients and their caregivers;

Promotes a work environment that is positive, patient-service oriented, and compliant with established policies and procedures;

Ensures 100% inventory accuracy and compliance in all transactions;

Maintains a clean dispensary work environment;

Stays abreast of ever changing laws and regulations associated with the dynamic, medical cannabis industry;

Performs the required duties to record all sales and inventory transactions in accordance with state and local laws and regulations;

Complies with all HR policies including confidentiality and non-disclosure;

Adheres to the privacy and security of patient information as required by HIPAA;

Drives sales and embraces fiscal responsibility;

Executes selling standards to meet team and individual sales goals and metrics;

Ensures effective cash handling and till reconciliation;

Embraces training and education to facilitate professional growth and contribute to Zen Leaf’s thought leadership in the State of Maryland, and more broadly in the medical cannabis industry;

Participates in other activities as needed to achieve the Zen Leaf mission.

Completion of all required prerequisite and ongoing training, including but not limited to Americans for Safe Access Cultivation and/or Distribution Patient Focused Certification

Maryland Park and Planning Recreation

December 2014-2018

Seasonal Customer Service team lead Part-time

Responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting. Also responsible for the general safety and development, growth, and skill achievement of the participants in his/her group.

Giant Food Store

October 2014-August 2016

Bagger/Customer Service Part-time

Meet and greet customers

efficiently pack items into bag/plastic bag

check or verify prices

help customer load and unload bags

CVS

March 2013-October 2014

Cashier/Store Clerk Part-time

Operate a cash register including cash transactions, checks, charges

Follow company policies and procedures regarding cash register performance

Request additional help when needed to increase customer satisfaction

Greet each customer using the eye’s, hi’s and help at all times and assist customers with their questions, problems and complaints

Price merchandise utilizing price guns

Stock shelves

Complete price changes: document counts, utilize price guns

Answer the telephone using the appropriate greeting

Assist customers with large purchases (taking out to vehicle)

Prince Georges County Board of Education

June 2012-August 2014

Service Aide - Youth@Work/Summer Youth Enrichment Program

Unload and load trays/cases - 35 pound maximum to a height of 4 feet

Assist staff with rearranging classrooms

Assist with cleaning classrooms

Assist with taking out trash

Assist with grounds work

Volunteer

Experience: 2005-2012

Homeless Shelter deliverance of Christmas gift

Extra

Curricular

Activities: Young Scholars Program University of Maryland Program

Prince Georges County Police Explorer

Prince Georges County Young Marines

Flag Football Boys and Girls Club

Football Boys and Girls Club

Basketball Boys and Girls Club

Jumpstart Program, OHHS

Washington University

Maryland Leadership Workshops -- Senior High Workshops

August 2011 and August 2013

Attended workshops on topics including but not limited to project management, communication and presentation skills, group organizational theory, facilitation skills, ethical decision making, empowerment and motivation, and diversity in leadership

Worked one-on-one with a adult leader to develop an at home action for effecting real and demonstrable social change

Worked collaboratively in a group to plan an aspect of the program experience, using the knowledge, skills, and abilities gained through the workshops

Interacted with a diverse group of students from different backgrounds (i.e. race, ethnicity, gender, socio-economic status, sexual orientation, etc.)

Gained hands-on experiences in what it means to be a leader

University of Maryland

Young Scholars Program

July 2012-August 2012

Three week residential student

Classes met every day, Monday-Friday

Spent several hours a day on course-related assignments

Learned to clearly and accurately simulate college life at University of Maryland.

Lived in residential hall and worked collaboratively in a group to plan an aspect of the program experience, using the knowledge, skills, and abilities to get through program successfully.

Attend college seminars, workshops and social activities to encourage and exchange of ideas and lend to the development of lasting friendships.

Attend sessions which included topics such as undergraduate admissions, art immersion experiences, wind tunnel session and more.

Awards: Successful Completions of MLW-SHW 2011

MVP, Basketball, Boys and Girl Club

Honor Roll, OHHS 2011-2012

Cadet of the Year 2014

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