Behavioral Health Program Manager

AZELEAH TIAMSON

Seasoned healthcare professional with nine years of extensive experience, specializing in expertly managing cases for underserved populations, providing cross-functional technical assistance to contracted/community partners, and made dynamic inter- professional collaboration for continuous quality improvement for programs and services. EDUCATION

UNIVERSITY OF SAN FRANCISCO

SAN FRANCISCO, CA — M.SC. BEHAVIORAL HEALTH

DOMINICAN UNIVERSITY OF CALIFORNIA

SAN RAFAEL, CA — B.SC. BIOLOGY, MINOR IN PSYCHOLOGY EXPERIENCE

UX/UI CONTRIBUTOR, INDEPENDENT CONTRACTOR

USERTESTING, INC. — DECEMBER 2020 - PRESENT

* Presented core interface needs with user-centered designs by translating requirements into design systems and attractive interfaces, and troubleshooted UX problems within minutes per project.

SPECIAL PROJECTS, INTAKE & OUTREACH COORDINATOR, BEHAVIOR SPECIALIST CENTER FOR SOCIAL DYNAMICS — FEBRUARY 2021 - JULY 2023

* Improved organizational success by developing and implementing procedures for necessary changes in the gap analyses of data and client services.

* Utilized clinician and stakeholder collaborations for monitoring the implementation of administrative program needs along with client evaluations. CRIMINAL JUSTICE PROGRAM (FULL SERVICE PARTNERSHIP) INTERN GARDNER HEALTH CENTER — JANUARY 2020 - DECEMBER 2020

* Under the program manager for the review of the implementation and direction of the program in reducing recidivism rates, promoting successful reintegration, and fostered safer, more inclusive communities during the first year of a global pandemic.

* Evaluated program success through State policy initiatives, policy updates, compliance requirements, and performance monitoring.

OFFICE MANAGER

DR. CACES-TIAMSON DDS — JANUARY 2014 - AUGUST 2019

* Managed financial and operational aspects to ensure the highest level of patient care and overall practice success; establishing trust between a patient and care provider within initial encounter.

SKILLS

Organizational and relationship management

Adaptable in fast-paced changing environments

Ethical/legal awareness with analytical problem solving and critical thinking

Superior communication and independent/inter-professional collaboration

Working knowledge of MS and Apple computer software San Jose, CA 95131 408-***-**** www.linkedin.com/azeleahcct

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