Customer Service Project Coordinator

Theresa Melingis

*******.*******@*****.***

Mobile: (773) 437- 7499

Qualifications

Experience in project coordination, fiber optic telecommunications, solar, electrical, and ROW permitting. Strong knowledge of Salesforce, CAD and KMZ design and review, ArcGIS data, easement review, customer service and administrative duties. I possess strong organizational skills, am hospitable, and a quick learner. Education/Certifications

Rice University - Project Management Specialization Certification (Completion 2024) OSHA 10

Professional Experience

Project Coordinator/ Permit Coordinator - Everstream Solutions - May 2022- October 2023

● Review and submit underground fiber optic planned routes for design-engineering and permitting

● Build and maintain a tracking system for all active projects and expected timelines

● Manage contracts and relations with third party consulting firms

● Review and execute legal agreements between the company and entities

● Review, apply for, track and obtain right-of-way permits from various entities

● Assess GIS data for design and permitting via internal KMZ, ArcGIS and various resources

● Attend site walks with Outside Plant Engineers to ensure correct coordinates and designs

● Coordinate planned fiber routes between Field Services and entities, as the main point of contact

● Build and maintain positive professional relationships with utilities and jurisdictions

● Lead weekly account reviews with various departments, including Service Delivery, Legal and Field Services

Senior Permit Coordinator - Sunrun Solar Installations - April 2020- May 2022

● Personally oversee permitting and construction relations with over 150 AHJs throughout Illinois

● Maintain up to date knowledge of municipal governing codes and requirements

● Review all proposed designs in detail to ensure quality and correctness

● Build a dynamic database of AHJ requirements and desired timelines

● Create an efficient system for submitting, tracking and obtaining permits

● Work with other internal departments to coordinate a streamlined installation timeline

● Schedule inspections for lead electrical and building inspectors Server/ Bartender - Green Street Local - April 2018- March 2020

● Serve customers and have a thorough knowledge of menus and specials

● Establish a positive rapport with customers and regulars

● Develop craft cocktails based on seasonal ingredients and menu pairings

● Offer food and beverage pairings and suggestions

● Thoroughly train new servers

● Ability to maintain positive demeanor during high stress and busy periods

● Responsible for managing large cash and electronic transactions swiftly and accurately Personal Assistant/ Nanny, August 2014- July 2018

● Care for child starting at age 8 months

● Develop age appropriate educational curriculum for child’s learning

● Schedule and attend activities with child

● Organize outings for clients and guests

● Schedule appointments for clients

● Keep an updated monthly schedule for clients and child

● Assist with paperwork and documentation

● Organize household, including laundry, household items and office items

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