Customer Service Package Handler

MARIBEL MONTIEL

Danville, In ***** 786-***-**** *************@*****.***

Warehouse Inventory

Process and reception of products. Pack, unpack, and scan all product received on the racks. Shipping and receiving of products. Excellent collaborator and coach,

Areas of Expertise include:

.- Shipping & Receiving. .- Scheduling. . - Time management skills.

.- Customer Service. .- Quality & Safety Compliance. .- Sales.

.- Communication skills. .- Flexibility. .- Ability to work independently.

PROFESSIONAL EXPERIENCE

GEODIS PRESTIGE CONSUMER HEALTH CARE, Clayton, IN 2023 - Present

Line Leader - Packaging and Customization service

.- Lidership

.- Production Operations.

.- Labeling

AMAZON, Greenfield, IN 2022 – 2023

Package Handler, Sort - Main sort

.- Picking and packaging.

.- Pack flow.

.- Induction operation.

.- Problem solve.

.- Safety.

PARK WEST GALLERY, Miami, FL 2019 - 2021

VIP department Analyst – sold & unsold

.- Outbound & inbound.

.- Reception and process of sold art.

.- Inventory.

.- Quality control.

.- Logistic.

.- Communicate whit other departments to ensure are shipped in a timely manner.

.- Coordinate the proper packaging and handling of the arts for shipment.

BLOOM DECOR, Miami FL 2018

Administrative supervisor.

. – Sales.

.- Inventory.

.- Administrative contracts.

.- Customer Support Service.

.- Audit and report inventory while making recommendations on which items to order and restock.

COURSES AND TRAININGS

.- Hazardous training.

.- Public Relations Seminar.

.- Customer Service Module (Consultations and Maintenance).

.- Sales and Inventory Control Module (Point of Sales).

.- Negotiation Workshop.

.- Training for Customer Service Representatives.

.- Customer Management with Difficult Conditions.

.- Service focused on the Client.

.- Strategic Sales Process.

.- Tools to optimize the Management of the Integral Executive in Sales and Services.

.- Quality, Productivity and Value added to the Service.

EDUCATIONAL BACKGROUND

.- Travel services, Antonio Jose de Sucre University Institute of Technology,Venezuela.

.- Microsoft Office Proficiency.

.- English and Spanish.

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