Customer Service Assistant Manager
Resume:
MARIA LOZANO
**** ****** **. ******, **, ***** ad13zi@r.postjobfree.com
OBJECTIVE Highly organized and personable Server with experience providing exceptional customer service in establishments ranging from casual high-volume establishments to fine dining.
SKILLS &ABILITIES Dedicated to ensuring customer satisfaction by remaining accessible and friendly. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation. Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings. Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders. Success multitasking while remaining professional and courteous in fast-paced environments. Have been a part of opening a few restaurants. Currently in charge of the bar program and the private events.
EXPERIENCE
Four Friends Kitchen- Assistant manager/ Bar Manager 2016-PRESENT
Ni Tuyo- Bartender/ Server 05/23 -PRESENT
Blanco Tacos and Tequila- Bartender 10/21-11/22
North County- Bartender 06/20-09/21
Coohills-Bartender 08/18-03/20
EDUCATION
THORNTON HIGH SCHOOL, DENVER, CO DIAPLOMA
COMMUNITY COLLEGE OF DENVER, 2008-2009
REFERENCES
BRIAN SCUDDER, MANAGER
FOUR FRIENDS KITCHEN
ROBERT MCMATH, MANAGER
NORTH COUNTY
859-620
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