Mark Madias

Coral Gables, FL *****

ad13yn@r.postjobfree.com

+1-305-***-****

Highly proactive Restaurant/Dining room employee with seventeen years of experience in the restaurant, resort and hospitality industry.

For the past 20 years I have worked in various positions in the restaurant / resort industry. Early on in my career I advanced into management and was sought after frequently being offered work opportunities to advance my career.

Work Experience

Server

Avra Sunny Isles - Sunny Isles, FL

November 2022 to June 2023

Server

Milos Miami By Costas Spiliadis - Miami Beach, FL

November 2021 to May 2022

Server

Estiatorio Ornos By Michael Mina - Aventura, FL

October 2020 to April 2021

Head Waiter

Liasti Beach Restaurant - Mykonos

May 2016 to 2021

Training, hiring and supervising staff of 40+ employees. Organizing special events in the restaurant

Restructured staff responsibility with cross training to reduce labour costs by 15%. Summer seasons Lead Waiter

Filia SLS Brickell - Miami Florida

February 2019 to April 2019

Senior Event Supervisor

Ritz Carlton - Biscayne, Florida

December 2018 to March 2019

In charge of all front and back of the house restaurant operations. Ensuring customer satisfaction through promoting excellent service. Maintain quality control for all food served. Seek ways to cut waste and decrease operational cost. Generate weekly, monthly, and annual reports. Lead Training Waiter/Head Waiter

Scorpios Aegean Restaurant - Miami Florida

March 2018 to November 2018

Ensuring customer satisfaction through promoting excellent service. Maintain quality control for all food served.

Generate weekly, monthly, and annual reports.

Implemented Service Standards & Training SOPS for FOH Employees. Head Waiter

Veranda Cocktail Bar & Snacks - Mykonos

January 2014 to December 2016

Interviewed, selected, trained and supervised staff. Developed a lucrative annual food and beverage marketing plan which resulted in a 15% increase in revenue.

Managed and accounted for inventory.

Bartender

Jackie O Mykonos - Jackie O

May 2013 to October 2013

- Bar Leader

Conducted successful cash audits at the end of each shift. Engendered customer loyalty by remembering personal preferences & allergies. Model / Actor

25 TV commercials Co-starred in Greek TV series

Professional Basketball Player

Peristeri - Athens, Greece

January 1990 to December 2001

Education

Service United States Air Force

January 1986 to December 1990

Immokalee High School - Immokalee, Florida (central Florida) Athens Greece G.E.D. January 1986 to December 1986

Skills

• Fluent in English, Greek, and proficient in Spanish

• Restaurant Experience

• Serving Experience

• Italian

• Bartending

• Interviewing

• Event Planning

• Military Experience

• POS

• Restaurant Management

• Quality Control

• Organizational Skills

• Food Safety

• Management

• English

Languages

• English, Greek, Spanish - Fluent

Military Service

Branch: United States Air Force

Service Country: United States

Rank: Senior Airman

November 1986 to February 1989

Commendations:

Marksman, Overseas tour

Certifications and Licenses

Food Handler Certification

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